Back

Baker Nissan

Houston, TX

4.8
1,448 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
Contact Dealership

19630 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 1,448 reviews

February 16, 2012

I purchased a new vehicle from Baker Nissan almost a month ago and I truly had a great experience. This was my first time purchasing a new car and my sales rep Star Norrise was more than helpful. Not on More

by emiller612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Star Norris, Star Norris
February 15, 2012

I was looking for a used car for about a month, a month and a half. I talked to Marti Belt about the different used cars and their prices and how they would fit into my budget. She was patient with me and More

by kstormiwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marti Belt and Linden
February 14, 2012

I love baker nissan especially there service. I decided to take my car because I was having some issues and I met Mario Flores. He is customer service oriented I was so happy with my decision of brining my More

by gigi21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Flores
Feb 14, 2012 -

Baker Nissan responded

Thank you for your loyal support. Baker Nissan North and Mario would like to thank you for the wonderful review. We are here for all your needs.

February 13, 2012

I work with John and Ron in the wholesales parts department, Would have to day both guys are outstanding, very knowlegable about part, very fast delivery time. Would never deal with any other Nissan More

by TUAN1163
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Klander, and Ron FRitts, Ron Fritts
Feb 13, 2012 -

Baker Nissan responded

From sales, service, and parts we appreciate your business. John and Ron are long term members of the Baker Nissan Family and we definitely look forward to seeing you in the future.

Feb 13, 2012 -

Baker Nissan responded

Thank you for your loyal service work here with Baker Nissan North. John and Ron are long term members of the Baker Nissan North family and look forward to working with you in the future. Thank you again.

February 10, 2012

Like most people, I was dreading the thought of purchasing a new vehicle. I made a point to go look on a Saturday when I had another appointment scheduled close so as not to get reeled into the pro More

by singscoobydoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Norris, Michael Luna, Jessie Norris
Feb 11, 2012 -

Baker Nissan responded

We sincerely appreciate you here at Baker Nissan North and welcome to the family. Jessie is fantastic about making sure the needs of the customer are met no matter when they choose to buy and we thank you for your business.

Feb 11, 2012 -

Baker Nissan responded

Thank you for the wonderful comment. It is our job to make sure you are taken care of in the best possible manner of customer service. I truly hope your experience with Baker Nissan North was truly exceptional. Jessie will be very happy to see these comments. Carl Baker

February 10, 2012

A few months ago I took a 5 hour trip to Houston. I went to Nissan looking for a used car. I met Mr. Sammy Vela who greeted me with a friendly smile. He was very professional and patient. He showed me sever More

by bcavazos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sammy Vela
February 07, 2012

Jesse and Star were very helpful, friendly and knowledgeable. Would definitely refer them to all my friends. Jesse also installed my blue tooth for me and explained a lot of the features of my new More

by Beverly Gunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Norris and Star, Star Norris, Jessie Norris
Feb 09, 2012 -

Baker Nissan responded

Jessie and Star work as a great team to provide the best service around. They have a lot of knowledge about all new Nissans and will certainly be there to work with any needs you have in the future. Thank you again from everyone at Baker Nissan North.

February 03, 2012

I was instantly welcomed at Baker Nissan North (Used Car Sales) and was immediately attended by a sales person. He listened to what I had to say about what kind of car I was interested in purchasing and sho More

by missmysterious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sammy Vela
Feb 09, 2012 -

Baker Nissan responded

Thank you again for your business. Sammy and Baker Nissan North appreciate you for your time to let us know how well your service was here at Baker Nissan North. It is our goal to make sure every customer is completely satisfied and their experience fits all their needs. We will be here for all your future needs too. Thank you for spreading the good word about Baker Nissan North.

January 31, 2012

I was very satisfied with my experience at Baker Nissan. Jessie Norris was great to work with. He made me feel like he was willing to work to get me the best deal possible. He was very interested in me as More

by gft11212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Norris, Jessie Norris
Feb 11, 2012 -

Baker Nissan responded

Thank you for your business. Our goal is to be as upfront and straight forward as possible. Welcome to the family here at Baker Nissan North.

January 02, 2012

Thanks to James Powell and Supervisor Larry Patterson for their hard work and careful attention. They were able to diagnose and repair a problem with my Xterra. They saved the day - yet again ! More

by xterrasilver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Powell
Jan 02, 2012 -

Baker Nissan responded

I would like to thank you for your nice comment. This information has been forward to our general manager as well as service director, service manager and of course to James. It is always a great way to start the new year with a nice compliment such as your. We strive very hard to provide great customer service and is always great to hear from our customers that we have succeeded. Thank you again and if there is anything we can do for you, please let us know. Margie Tidwell Customer Relations Manager

...
140
...