Baker Nissan

Excellent Service Incredible Service even though I bought the car from Virginia. Sammy really went out of his way to help me during the process. Highly recommend him Incredible Service even though I bought the car from Virginia. Sammy really went out of his way to help me during the process. Highly recommend him More

Great Customer Service Great Customer Service!! Very quick service! Kevin always goes above and beyond. I went in for an oil change and he also took care of my 2 recalls. Great Customer Service!! Very quick service! Kevin always goes above and beyond. I went in for an oil change and he also took care of my 2 recalls. More

Routine Maintenance I arrived at the dealership early for a routine oil change. Barry Thomas was very helpful and promised the car would be ready in about an hour. I wa I arrived at the dealership early for a routine oil change. Barry Thomas was very helpful and promised the car would be ready in about an hour. I was pleasantly surprised when 30 minutes later Barry let me know the work was complete and I was ready to go! Comfortable waiting area, excellent internet connectivity, and no up-selling of unnecessary services. More

Exceptional service My experience at Baker Nissan service is always pleasant and professional. Barry Thomas is knowledgeable, informative, and thorough. When I describe a My experience at Baker Nissan service is always pleasant and professional. Barry Thomas is knowledgeable, informative, and thorough. When I describe an issue that my 2013 Pathfinder is experiencing, he assures me it will be taken care ... and it is! More

2016 Rogue Repair My 2016 Rogue's service light came on. Berry Thomas, was very helpful, kind and patient. I appreciate all the diligent help Nissan gave me. My 2016 Rogue's service light came on. Berry Thomas, was very helpful, kind and patient. I appreciate all the diligent help Nissan gave me. More

Differential repair Berry Thomas was the best service Adviser went above and beyond to make sure my 2012 Nissan frontier was fixed and up to standards I would highly reco Berry Thomas was the best service Adviser went above and beyond to make sure my 2012 Nissan frontier was fixed and up to standards I would highly recommend him to any one that needs directions to resolve any problems very knowledgeable about his job to get my truck back on the road thank you Berry Thomas and Baker Nissan for working with me on my truck will sure to be back for any problems I have with my truck thanks again Berry More

2013 Nissan I bright my concern to Kevin regarding some work that was done on my car. Long story short during one of the major floods/storms a tree came down on m I bright my concern to Kevin regarding some work that was done on my car. Long story short during one of the major floods/storms a tree came down on my car and I took it to the collision department for repairs. My concern that there was over spray on my car and dash. The dash is what really bugged me cause it looked dusty all time. I try my best to keep my car clean and new looking so it bothers me. Kevin when over and beyond to help me and listen to my concern. I received a call today from him that they were going to take care if it next week. I am very pleased and can't wait to see my car all pretty and clean again. Thank you Kevin!!! More

Friendly, professional, efficient, I had a wonderful experience from the beginning to the end. Everyone was friendly and made me feel at ease. The selection of cars was great, colors I had a wonderful experience from the beginning to the end. Everyone was friendly and made me feel at ease. The selection of cars was great, colors to ones heart desires. I had Noe Guerro and he worked diligent to make me happy. He was very familiar with the car and took his time to make sure I was happy. The experience and knowledge of financial requirements of the financal staff Mr. Scott was on point he worked deligently to get me the best deal to save me as much money as possible. More

Great service experience ! They always take great care of all my vehicles! Went in for an oil change and they even took care of my recalls. ! They always take great care of all my vehicles! Went in for an oil change and they even took care of my recalls. More

TERRIBLE/GREAT Picked out a Pathfinder, they were willing to work with us, we made a deal, paperwork was signed. They offered me a rental to have leather put in the Picked out a Pathfinder, they were willing to work with us, we made a deal, paperwork was signed. They offered me a rental to have leather put in the vehicle and to resolve the radio issue. ***Radio issue: Sales MANAGER promised all the vehicles have Bluetooth audio, we didn't find out that it does not have Bluetooth audio until AFTER paperwork was signed. He promised to fix the issue.*** I've spent more time in a rental than in my new vehicle I bought over a week ago. I've been promised the vehicle will be ready for pick up on several occasions by the sales manager Todd Bates doesn't return calls, doesn't know about the vehicles, promises the world when he can barely give a handshake. I wouldn't let them sell my worst enemy a vehicle. John Hill, nice guy, decent knowledge about the vehicles (I guess). Only heard from him because there was a discrepancy in the payoff amount on our trade-in and he wanted me to pay it. The delivery services personnel, Haley is AMAZING!!!! She has been our main contact on all things about the vehicle. She is keeping a fire lit under Todd and letting other management know what is going on. Finance guy Felipe was AMAZING!!! More