Baker Nissan - Service Center

A big thanks to James Powell for his help on March 20, 2012 with our 2010 Versa. It was raining and 5:30 pm when we arrived at Baker Nissan North. James stayed with us until our problem was resolved - wh 2012 with our 2010 Versa. It was raining and 5:30 pm when we arrived at Baker Nissan North. James stayed with us until our problem was resolved - which turned out to be the battery. He is thorough and always gets the job done. More

Mr. Narazio was extremely kind and helpful when I brought my car in to get fixed. It was a matter of me calling and he told me to come right down. His customer service was excellent! The rest of the staff wa my car in to get fixed. It was a matter of me calling and he told me to come right down. His customer service was excellent! The rest of the staff was friendly and I knew my car was in good hands! =) More

I love baker nissan especially there service. I decided to take my car because I was having some issues and I met Mario Flores. He is customer service oriented I was so happy with my decision of brining my to take my car because I was having some issues and I met Mario Flores. He is customer service oriented I was so happy with my decision of brining my car here. I was so pleased that Mario was helping me he was listening to my questions and answered nicely and being a woman not knowing about cars he made me understand what needed to be done and not feel taken advantage of. Baker nissan service department is great, but Mario Flores is so helpful and knows what he is doing. If they are not helping you directly, they greet you in a warm manner. The vibe of the dealership is very welcoming. I have recommended and will keep recommending Mario Flores and Baker Nissan. More

Thanks to James Powell and Supervisor Larry Patterson for their hard work and careful attention. They were able to diagnose and repair a problem with my Xterra. They saved the day - yet again ! their hard work and careful attention. They were able to diagnose and repair a problem with my Xterra. They saved the day - yet again ! More

Dear Baker Nissan, Thank you so much Star for Dear Baker Nissan, Thank you so much Star for everything. You all did a great job. I was very impressed with the speed and service. Everyo Dear Baker Nissan, Thank you so much Star for everything. You all did a great job. I was very impressed with the speed and service. Everyone there helped me get in and out quickly and answered all of my questions. Thanks again and have a blessed day! Tim Suarez More

In April/2011 we purchased a pre-owned 2007 Mini from your dealership. At that time, we assumed, in obvious error, that your pre-owned inspection program would leave us with a good quality vehicle which your dealership. At that time, we assumed, in obvious error, that your pre-owned inspection program would leave us with a good quality vehicle which would not require MAJOR work within the first year of driving. We also thought that the sales process went very well. Contrary to our assumptions, we are now paying a huge bill to replace a clutch on the pre-owned vehicle you sold us 6 months ago. We had even purchased the extended warranty from you thinking that that means Baker Nissan is confident about your pre-owned vehicles. Useless assumption. We of course realise that a clutch is being considered a wear-and-tear item, however we do not understand why you should be permitted sell this vehicle with a clutch which was going to fail within 6 months of driving (note not every day either). In this situation, we do not agree with your sales manager's point of view that the life of the clutch depends on the driver -- this is not something caused within 6 months of driving regardless. We will NEVER purchase a vehicle from your store due to the sheer fact that your pre-owned sales program is obviously a misrepresentation. I pity your other customers. And after this experience with you, we will likely never consider purchasing pre-owned again either. Never say never? Easy with your store. This has been extremely disappointing. To say the least. Michele Cypress, TX More

Had some problems but service director Luis Castillo and service manager Larry Patterson were able to help me and work everything out. Good people to deal with. service manager Larry Patterson were able to help me and work everything out. Good people to deal with. More

I brought my newly purchased 2004 Nissan 350Z in for an oil change and inspection. James was very professional and knowledgeable about my car. Upon inspection of the car they noticed a few minor problems a oil change and inspection. James was very professional and knowledgeable about my car. Upon inspection of the car they noticed a few minor problems and brought them to my attention. When the car was almost done he let me know and I was on my way minutes later. Thanks for the great customer service. More