Bakersfield Chrysler Jeep

Endangering Families For a Buck Had a 17 Grand Cherokee. It would shut off while driving. It happened more than once and it was not throwing a code nor could they replicate the probl Had a 17 Grand Cherokee. It would shut off while driving. It happened more than once and it was not throwing a code nor could they replicate the problem. It was elevated to FCA (Fiat Chrysler Automotive) after I refused to take the vehicle back after no repair attempt was made and i was just told to take the car back. I thought if Jeep knew it was a safety issue they would absolutely help us out! I just wanted another car to live out the life of my loan or credit as a trade in. No solution was offered they just told me it needed to happen again while they drove it and I was told to pick it up. Their solution was to have me and my two babies,under 3, drive around and replicate it then have it towed in....if we didn’t die first!!! We ended up selling it to car max, apparently according to Jeep there was no problem. That’s not a good business practice to put small children in danger to make a buck. We also called the dealership to see if they would just take it back and be even, they said no. Wonder why. We lost about $13,000 in the form of our trade in, money down, payments made for a year and then had to pay $1,100 just to get rid of the car. I cannot believe how money hungry this company is. It makes me sad, I never thought such a well known dealer would treat good customers like this. So now i want to let future good customers know how they do business. More

Excellent sales team Alex was real helpful he went above and beyond showing me and informing me about all the cats I inquiring and test drove financing was real helpful a Alex was real helpful he went above and beyond showing me and informing me about all the cats I inquiring and test drove financing was real helpful as well to ensure I got the car that I was happy with I would recommend this dealership to anyone that is looking for a great car More

Wonderfully fast Francisco did an amazing job helping me with my vehicle purchase. Knowing I was in a hurry, he corresponded with me throughout the day to be sure my c Francisco did an amazing job helping me with my vehicle purchase. Knowing I was in a hurry, he corresponded with me throughout the day to be sure my credit application process was expedited. Maribel was a fantastic conversationalist and made me feel comfortable with the entire process. I will be happy to do business with Chrysler Jeep in the future. More

New Jeep We had a very pleasant experience buying a new Jeep Cherokee today. Everyone we dealt with was pleasant, happy, and helpful. Thanks so much. We rea We had a very pleasant experience buying a new Jeep Cherokee today. Everyone we dealt with was pleasant, happy, and helpful. Thanks so much. We really appreciate your quality service! More

Good professional sales man Ive had a great experience here at Chrysler jeep fiat with the help of sales man Shawn smith , very helpful polite and professional I would recomend a Ive had a great experience here at Chrysler jeep fiat with the help of sales man Shawn smith , very helpful polite and professional I would recomend any one to come here to purchase a vehicle . More

Great experience! This was my families 4th purchase from Bakersfield Chrysler Jeep! We always receive great service. And they are never pushy, they treat you like famil This was my families 4th purchase from Bakersfield Chrysler Jeep! We always receive great service. And they are never pushy, they treat you like family! Cisco was my salesman, he was very attentive and informative about my vehicle and all new features. More

Best Sales experience ever at a dealership Francisco was a great sales rep! He got me what I needed and within my timeline. I was in and out and had great customer service! Francisco was a great sales rep! He got me what I needed and within my timeline. I was in and out and had great customer service! More

Easiest car buying experience ever!! I had the pleasure of working with 2 great saleman (Geoff and Justin) as well as 2 wonderful sales managers (JR and Brad). They worked thier magic and I had the pleasure of working with 2 great saleman (Geoff and Justin) as well as 2 wonderful sales managers (JR and Brad). They worked thier magic and got us a great deal. They gave us a great price on our trade. They were all vary attentive to our needs and did a great job not being pushy!! I've never gone to a dealership and not been stressed until I visited Bakersfield Jeep!! Great great job all around! More

Amazing Francisco has been in communication with me for over a month. I have bothered him so much to get the vehicle that I wanted and he did it! The process Francisco has been in communication with me for over a month. I have bothered him so much to get the vehicle that I wanted and he did it! The process was amazingly quick which is what I need because I’m always on the go. Thank you so much for giving me the car of my dreams!!!!!! More

Easy and friendly! Had a great experience. Quick and easy. Not pushy at all. Our daughter is in love with her car and we are very pleased. Thank you so much. Had a great experience. Quick and easy. Not pushy at all. Our daughter is in love with her car and we are very pleased. Thank you so much. More