Bakersfield Hyundai

Service review First visit with new car. Got in quickly and on Saturday, which was convenient for us. They have a van, and Uber was an option if needed, you get reim First visit with new car. Got in quickly and on Saturday, which was convenient for us. They have a van, and Uber was an option if needed, you get reimbursed. so far, we are happy. More

Bought a Tucson No pressure, test drove several models, finally decided on one and pulled the trigger. Made a very involved process as painless as possible. Makes No pressure, test drove several models, finally decided on one and pulled the trigger. Made a very involved process as painless as possible. Makes my second Hyundai! More

Dead Hybrid Very good service on a Hybrid over a weekend. Very pleased with the service rep and dealership as a whole! Car is working well - they even replaced Very good service on a Hybrid over a weekend. Very pleased with the service rep and dealership as a whole! Car is working well - they even replaced the battery in the key fob. More

About Two hours for an scheduled oil change!! When I called to make the appointment, I asked how long does it take and they said about an hour, but probably less. Unfortunately, i had to wait almo When I called to make the appointment, I asked how long does it take and they said about an hour, but probably less. Unfortunately, i had to wait almost 2 hours for a simple oil change. There was no respect for my time. Also, on top of that, the representative informed me at checkout that their car wash was also broken and didn’t even get that splash of water on the car. More

Unsure of the Results of the Multi-Point Inspection As always, the staff were extremely friendly, and service didn't seem to take overly long (75 minutes for oil change, car wash, and multi-point inspec As always, the staff were extremely friendly, and service didn't seem to take overly long (75 minutes for oil change, car wash, and multi-point inspection). However, I am not sure if the multi-point inspection was actually done. The reason for my confusion on this point is (1) it appears that the coupon I provided, which included a multi-point inspection, was not applied since I didnt see it noted anywhere on my receipt; and (2) no-one made any comments to me about the inspection or noted anything in my paperwork. I obviously don't want anyone to make up problems, but at a minimum I would have expected someone to point out the things that I myself knew; for example: my tire pressure gauge was on (it is malfunctioning), and I had a front light out. Neither of these obvious issues were brought to my attention, so it is hard for me to conclude that anyone actually inspected the vehicle. Since that was the primary reason I brought my vehicle in, I was disappointed about the lack of feedback/service in this area. More

We were treated like family and our wishes were heard Excellent customer service all around! We felt that our salesman listened to what we were looking for and understood our needs as we explained them. Excellent customer service all around! We felt that our salesman listened to what we were looking for and understood our needs as we explained them. The price was very reasonable and the warranty unbeatable. More

Great communication and service. They took care of a recall with speed and professionalism. Joey explained everything that needed to be done and kept me aware of the progress. I rea They took care of a recall with speed and professionalism. Joey explained everything that needed to be done and kept me aware of the progress. I really like the lyft car service as well. More

Kenny & Jack! We loved everything about our experience! Kenny and jack were extremely helpful without pressuring us AT ALL. They tried their hardest to find us a ca We loved everything about our experience! Kenny and jack were extremely helpful without pressuring us AT ALL. They tried their hardest to find us a car that was in our pricrange and suited our families needs! If we needed another car we would definitely be coming back to them! We love our Hyundai Tuscon! More

Old school Our trunk latch broke on start of vacation,(of course loaded) and we were repaired in less than I hour. Traveling south CA to Oregon. Our trunk latch broke on start of vacation,(of course loaded) and we were repaired in less than I hour. Traveling south CA to Oregon. More

Full of issues So first, the lady who scheduled my due bill appointment forget to hit save or something. My husband took a day off work to bring my car in. He gets t So first, the lady who scheduled my due bill appointment forget to hit save or something. My husband took a day off work to bring my car in. He gets there and there is no appointment on schedule. They tried making it work by getting him a rental since the guy who does tinting wasn't going to be there till 5pm. They also needed to make me a new key with fob as the sales lost the 2nd key before I purchased. They had windows tinted but now I need to bring back again cause they needed to order the fob. I picked up my car on the next day. And was told to not wash or roll down windows for few days. Today is 5th day and noticed bubbles in my tiny. Which guess what? I have to bring it back again. It seems like such a hassle. I thought would have been great as the sales process was wonderful. But my outlook is not so positive More