
Bakersfield Hyundai
Bakersfield, CA
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2,543 Reviews of Bakersfield Hyundai
What a nightmare ! This place kept my car for a month and I called over and over again trying to get an ETA on my car, they would never call back, left a msg on the ! This place kept my car for a month and I called over and over again trying to get an ETA on my car, they would never call back, left a msg on the service Managers voice mail, and never received a call back More
Nice and quick car service , nice facilities. Make appointments is really easy on line, Joe Cortez received my car as soon I get there, Thank you , nice facilities. Make appointments is really easy on line, Joe Cortez received my car as soon I get there, Thank you More
Never had a bad service like this one Took my car in on Wednesday they kept it to wait for a part. Called Monday and the girl told me it would be ready by 12 and they would call me, never Took my car in on Wednesday they kept it to wait for a part. Called Monday and the girl told me it would be ready by 12 and they would call me, never received a phone call so I called back around 2:30 to find out the wrong part was ordered and they would get it done Tuesday. Communication was awful. I was calling for 2 weeks prior to check on recalls and warranty no phone calls back. So I finally called and talk to the manager I think his name was angel to finally get some help. More
Good customer service Very professional I came for an oil change on another Hyundai I own left with a brand new Car. Sometimes good deals are hard to pass up. Thank you Elb Very professional I came for an oil change on another Hyundai I own left with a brand new Car. Sometimes good deals are hard to pass up. Thank you Elbardo. More
Make good I had an oil change and the drain plug was not tightened properly resulting in an oil leak. I called Bakersfield Hyundai and they sent two techs ou I had an oil change and the drain plug was not tightened properly resulting in an oil leak. I called Bakersfield Hyundai and they sent two techs out tighten the plug and make sure the vehicle had enough oil to be operated. They took it back to the shop and returned it with a complete oil change done. The vehicle was only gone about an hour. Kudos to the service department for their very fast and courteous service. More
Hyundai Service - Exceptional David Clark is our Service Advisor and always make the visit go so well. Service at Hyundai is always first class. The waiting is nice also. David Clark is our Service Advisor and always make the visit go so well. Service at Hyundai is always first class. The waiting is nice also. More
LACK OF COMMUNICATION The title of my review is self explanatory. When they finally figured out what was wrong with my car it was fixed without any problems but they reall The title of my review is self explanatory. When they finally figured out what was wrong with my car it was fixed without any problems but they really have to work on communication. I had to call for my car to see what was going on with it, was going to be done, what was wrong with it ,when can I get it back, I got no response even when I walked in to find out lack of communication More
Was totally ignored after having an aooointment was ignored Went in to lower payments. Was never showed a new car only asked what color I preferred. After 5 hours was taken in finance to refinance my car at an Went in to lower payments. Was never showed a new car only asked what color I preferred. After 5 hours was taken in finance to refinance my car at an outrageous interest rate and I had a 774 rating. Chute had been calling me and promised me a coupon and a better deal. When I went in Chief told me he had to leave to get a car and that his brother would help me. He probably only spent a total of 20!minutes in 5 hours. The manager had always been fair but he was gone that day making a commercial. More
Good Day This experience is easy and stressless due to confident and knowledgeable individuals handling every part of my visit. Also, the waiting room is plea This experience is easy and stressless due to confident and knowledgeable individuals handling every part of my visit. Also, the waiting room is pleasant and relaxing. More
Great service Joey our service advisor was awesome he got us what we needed and sent us on our way quickly and without hassle. The complimentary wash was greatly ap Joey our service advisor was awesome he got us what we needed and sent us on our way quickly and without hassle. The complimentary wash was greatly appreciated too! More