Bakersfield Hyundai
Bakersfield, CA
Filter Reviews by Keyword
By Type
2,547 Reviews of Bakersfield Hyundai
Stay away from Hyundai cars. Really unreliable motors. That only good thing is I leased the 2022 Elentra Hybrid so I will be turning in my lease when it is all over. The transmis Really unreliable motors. That only good thing is I leased the 2022 Elentra Hybrid so I will be turning in my lease when it is all over. The transmission broke and stopped working at 10,000 miles. The clutch went out at around 10,000 miles. I noticed when I came to a complete stop and my vehicle lunged forward 5 feet. Luckily there wasn't another vehicle in front of me. They took about 3 weeks to fix it. In addition, My battery died one day, and I powered it up with it's self power button. Well, I couldn't make it pass the light and the car started turning off in the middle of the railroad tracks with my two year old son in the back seat. Talk about a scary situation. I took it to the dealer and they said everything was fine. Now, it has 19,000 miles. There was a check engine light in my car two days ago but today it is gone, which is a bit odd because it is the day of my scheduled appointment. Today I called because my windshield wipers have not been working properly since I got the car. Keep in mind it doesn't rain a lot in Bakersfield and of course I hardly drive it when it does rain because I have a child and rather play it safe. I called the manager and told them, I need you to replace my windshield wipers, he said oops your warranty expired at 12,000 miles. I told him dude how could an add on item be under 12,000 miles warranty. It would be impossible to use wipers for 12,000 miles. I barely used it all. I would say I used it like 20 days in the past 2 years. I expected them to cover it since these wipers have been manufactured defective. He told me have a nice day and can't replace them. Anyway, I would stay away from these type of vehicles. I am scared to drive it, not knowing if the car is going to turn off on me, or if the transmission will break again. Very unsafe cars in my opinion. I might consider pursing lemon law if my car continues to experience issues. It's unacceptable for a 2022 vehicle. More
If I could put zero stars I would , I had made an appointment for diagnostic specifically hoping to get the fastest service n feedback possible . My service representative(Christian) called me the fi appointment for diagnostic specifically hoping to get the fastest service n feedback possible . My service representative(Christian) called me the first day to confirm things about my car , after that I struggled for 3 weeks to get ahold of him I was calling through the 3 weeks and on the third week after struggling to get in contact they told me that they haven't touched my car because they don't have the tools although it is a Hyundai car at a Hyundai dealership. I have struggled to get to work these past three weeks but it was fine because I was gonna, find the issue to my car. I spoke with both the manager and the supervisors (Miguel espinoco , and Sandro Davalos ) about fixing the mistake they made and they offered zero compensation or any remedy and instead seemed to just say I was wrong n THEY'VE THREATENED TO PLACE A LEASE ON MY CAR if I didn't pick it up immediately although I live out of town. I'd recommend anyone looking to get work done here to find another dealership. I understand that things happen but when the customer service fails to remedy that problem they made I'd expect them to fix it. More
A most excellent experience. Fabiola was attentive and accomodating. Turned in a great car for a new lease and Fabi worked me a great deal. A great car and great people. Fabiola was attentive and accomodating. Turned in a great car for a new lease and Fabi worked me a great deal. A great car and great people. More
Jack was very helpful and professional. He made our purchasing process go quick and smooth! He was also very informative and kept us in the loop every step of the way. He made our purchasing process go quick and smooth! He was also very informative and kept us in the loop every step of the way. More
With my car failing on me in Los Angeles, Joey in service answered all of my towing questions right away. I also had excellent service from the sales manager Astrid who was there to take custody of my car af answered all of my towing questions right away. I also had excellent service from the sales manager Astrid who was there to take custody of my car after service hours. And of course David Clark called at 7:30 am to let me know he was ready to give my Azera the top notch service he always provides. Thank you all! More
Bakersfield Hyundai is the ultimate best dealership to have your Hyundai serviced. With Joey Cortez at the helm, I know that my vehicle is getting the proper service at the right price and within the prom have your Hyundai serviced. With Joey Cortez at the helm, I know that my vehicle is getting the proper service at the right price and within the promised timeframe. More






