Bakersfield Hyundai

Made an appt a week in advance for 3 o'clock. Showed up to appt for AC Service and was asked if I was going to leave overnight. It's the only car we have, so of course I wasn't planning to leave Showed up to appt for AC Service and was asked if I was going to leave overnight. It's the only car we have, so of course I wasn't planning to leave it. Rep told me that mechanic leave at 5pm, so they probably would be able to service my car. Even though, the appt was made by Hyundai and FOR the AC repair. If it was too late in the day, then why not suggest an earlier time when the appt was made. Ultimately, they took my car in and brought it out 1.5 hrs later claiming it was "fixed". 2 weeks later the issue has arisen again; essentially they did a "quick fix" to get me out of there and appease my complaint. Now I have to take it back in and deal with the same issue again and probably the same incompetence of the reps. More

LL STAFF ARE VERY PROFESSIONAL, KNOWLEDGEABLE AND CARE ABOUT THEIR CUSTOMER EXPERIENCE, AND THEIR NEEDS. ABOUT THEIR CUSTOMER EXPERIENCE, AND THEIR NEEDS. More

Staff Were very pleasant, and informative. . my Uber was called immediately and called again when the job was complete , i love the reminder when my car needs maintenance . It was nice to see t . my Uber was called immediately and called again when the job was complete , i love the reminder when my car needs maintenance . It was nice to see the car washed More

Juan Navereta was just amazing and helpful. My wife and I fully appreciated all the help he gave us We recommend your dealership to everyone. Thank you all very much. Love the new car. My wife and I fully appreciated all the help he gave us We recommend your dealership to everyone. Thank you all very much. Love the new car. More

Very respectful. During remodeling, had a very nice trailer . Car was done on time. Need to text when done During remodeling, had a very nice trailer . Car was done on time. Need to text when done More

When I arrived they took my car in right away. I feel confident in the service they provide. I know my car will be given the service it needs. When I had a recall done last year they took my car i I feel confident in the service they provide. I know my car will be given the service it needs. When I had a recall done last year they took my car in and provided me with a rental without any problems. Thank you for your service 👍 More

I've gone a couple times to this dealer because of different issues with my car. Their staff provide excellent customer service. different issues with my car. Their staff provide excellent customer service. More

It is the second car that we bought at Hyundai Bakersfield. Each time we had a great experience, our salesman, Glen, understood our needs and was able to give us a great deal on our new Palisade. Bakersfield. Each time we had a great experience, our salesman, Glen, understood our needs and was able to give us a great deal on our new Palisade. More

Arrived at the dealership early, because I made 2 appointments at the same time. Explained to the service writer David Clark that I had a doctor's appointment and he made sure i could make it there a appointments at the same time. Explained to the service writer David Clark that I had a doctor's appointment and he made sure i could make it there and get back to my car. He called me when the service was completed and charge me half of what I thought I would pay. Everyone at Bakersfield Hyundai was friendly and the service was awesome. Thank You to all at Bakersfield Hyundai. More