Bakersfield Mazda

Excellent people in service Cory Felix took care of my needs immediately. I always ask for him and never fails. One call to him and I get answers and results! Cory Felix took care of my needs immediately. I always ask for him and never fails. One call to him and I get answers and results! More

Service Great service. Melisa is very helpful to address all of my concerns. Environment is very welcoming as well. The time for my service was well reasonabl Great service. Melisa is very helpful to address all of my concerns. Environment is very welcoming as well. The time for my service was well reasonable as well a's the price. Was done before the time promised. More

Friends in an uncertain time I went into Bakersfield Mazda because my Mercury Mountaineer was falling apart, and rely on it for all the driving I do for my job. The team at Bakers I went into Bakersfield Mazda because my Mercury Mountaineer was falling apart, and rely on it for all the driving I do for my job. The team at Bakersfield Mazda reached out to me because I filled out an application online. I figured I’d return the call because at this point I could use all the help I could get. I spoke with Adam and he gathered some info on the type of vehicle I wanted so he could search their expansive inventory and get back to me. About an hour later Adam calls me and tells me he found the truck I was looking for and it was in my price range. I was really nervous about going in because not only did I really need a car for my job, but my credit is poor and it’s something I’m still working on improving, so bad time to have to finance a vehicle. I go in and the truck he found me checked all the boxes, was fun to drive, I really thought he found me exactly what I needed. So the nerve-racking part the financing. Adam assured me the whole way through that everything would be ok and that he would he would make sure something worked out for me. I felt like Adam really empathized with my situation and worked non stop to find a good match with my lending needs and finding a deal that worked. The entire team at Bakersfield Mazda from Adam, to his sales manager Mario, to the financing guy Tim everyone pulled out all the stops to make sure they got me the right deal that fit my budget, my credit circumstances, and assured me it would all work out. Everything came together great and I did walk out of there with the truck I needed and the deal I needed. I can’t believe how hard everyone worked for me. I really felt like the only customer there. I can’t say enough how thankful I am for Adam, Mario, and Tim for going to bat for me when I really desperately needed help replacing my old vehicle. I highly recommend this team to anyone that is thinking of buying new or used. If there is a way the team at Bakersfield Mazda will find it, and be there for you to guide you through all the steps. Thank you so much guys. I love my new truck, I totally didn’t think it was possible to get such a good deal in my situation, and I’ll definitely be back on the next one. More

Great professional atmosphere I met Melisa as I had questions of possibly getting a new Mazda 6 in near future she gave me all info I needed was very detailed from start to beginni I met Melisa as I had questions of possibly getting a new Mazda 6 in near future she gave me all info I needed was very detailed from start to beginning made me feel like she wasn't just trying to make a sell but was 100% honest with me so when I'm ready I know what to get and who to talk to. I highly recommend Bakersfield Mazda to anyone interested great honest service, and make you feel safe before you buy as well as welcome... More

Fantastic service The service department was very friendly and it was easy to have my vehicle taken care of in a timely manner. I would recommend this service to cowork The service department was very friendly and it was easy to have my vehicle taken care of in a timely manner. I would recommend this service to coworkers, associates, and friends More

Outstanding Customer Service Kristina was very helpful as she explained to me the type of service I was needing to be done to my car. I could tell she was very efficiency and job Kristina was very helpful as she explained to me the type of service I was needing to be done to my car. I could tell she was very efficiency and job oriented. Kristina demonstrated a good positive attitude during our conversation which was very helpful to me. She was very informative and explained in great detail, that was a big plus. She was very friendly and gave me a good impression of Mazda. She preformed a job well done. More

Awesome Customer service is superb never a complaint on Service or wait times ,job gets done ? accurately and right the first time. Bakersfield Mazda #1 inn Customer service is superb never a complaint on Service or wait times ,job gets done ? accurately and right the first time. Bakersfield Mazda #1 inn my book!!!! More

Great Service! I Scheduled an appointment for a recall. Kristina was very friendly, helpful and informative. I was in and out with no problems. Will definitely come I Scheduled an appointment for a recall. Kristina was very friendly, helpful and informative. I was in and out with no problems. Will definitely come back! More

Customer service team is Great! There is one main reason I return back to the dealership where I bought my Mazda. The customer service I get is beyond what you'd expect. Starting fro There is one main reason I return back to the dealership where I bought my Mazda. The customer service I get is beyond what you'd expect. Starting from the relationship manager Melissa Santiago to the Service advisor Cory Felix. These individuals really stand out to me because it's more than up selling they recommend products which are tailored to your particular situation. More