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Bakersfield Mazda
Bakersfield, CA
200 Reviews
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Showing 200 reviews
October 03, 2017
Fantastic service The service department was very friendly and it was easy to have my vehicle taken care of in a timely manner. I would recommend this service to cowork The service department was very friendly and it was easy to have my vehicle taken care of in a timely manner. I would recommend this service to coworkers, associates, and friends More
by Fedsfeds01
Employees Worked With
Melisa Santiago, Cory Felix, Phillip Astumian
Helpful September 28, 2017
Great salesmen This salesmen went above and beyond and worked a great deal for me and my budget! He was very professional and wasn't pushy at all. I highly recomme This salesmen went above and beyond and worked a great deal for me and my budget! He was very professional and wasn't pushy at all. I highly recommend his guy! More
by Matthews6349
Employees Worked With
Carlos Hernandez, Mark Juarez, Antonio Perez, Tim Valdez
September 27, 2017
Great service My sales person Mark Juarez was very informative, knowledgeable and helpful. He guided me throughout the whole car buying experience. He showed me man My sales person Mark Juarez was very informative, knowledgeable and helpful. He guided me throughout the whole car buying experience. He showed me many cars and helped me decide that the CX5 was the best option for me. More
by lmesa0506
Employees Worked With
Mark Juarez
August 23, 2017
Awesome Salesman and Great Service Our salesman (Anthony) was very pleasant. No pressure, just honestly trying to get us the most bang for our bucks. We got the car we wanted at the p Our salesman (Anthony) was very pleasant. No pressure, just honestly trying to get us the most bang for our bucks. We got the car we wanted at the price we knew was good for us and reasonable for the dealership. The only negative was hearing the sales manager rip into our salesman. Lots of cussing and belittling toward the salesman. Was about to walk out and would have if it wasn't for our salesman. More
by MDenny
Employees Worked With
Anthony Cueto, Cory Felix
August 10, 2017
Excellent Parts and Service The dashboard of our 2011 Mazda 3 had swelled and failed. The car is out of warranty but Mazda fixed it at their cost anyway. They are standing behi The dashboard of our 2011 Mazda 3 had swelled and failed. The car is out of warranty but Mazda fixed it at their cost anyway. They are standing behind issues that they felt needing addressing. They have earned their customer loyalty. The local service and parts groups have always given me excellent service. More
by Joe Ippolito
Employees Worked With
Javier in Parts and the Service Manager Phillip Austumian
March 18, 2017
False advertising They advertise low prices then increase them and even after they tell you over the phone that their manager will still honor the price it is just a pl They advertise low prices then increase them and even after they tell you over the phone that their manager will still honor the price it is just a ploy to get you in their door. Once there they will play it was a third party advertising mistake. However, they will offer you a new more expensive model at a deal. Stay far away from this dealership, their owner is dishonest. More
by Consumer
Employees Worked With
Jose Lopez
March 15, 2017
Really bad customer service I was treated like some piece of crap they lied about the thing about getting the car and taking mine as a trade so never again will I go there and bu I was treated like some piece of crap they lied about the thing about getting the car and taking mine as a trade so never again will I go there and buy or send anyone for their nasty service More
by basil68
Employees Worked With
Jose lopez and Mario Salad and crew
March 01, 2017
Best car buying experience ever Chuy and the crew were great, easygoing using the costco price with no hassle. Very patient, took us months to pull the trigger but once we were sure Chuy and the crew were great, easygoing using the costco price with no hassle. Very patient, took us months to pull the trigger but once we were sure what we want he found it in minutes. Financing was quick and easy clear and we'll laid out for us. More
by Darrell
Employees Worked With
Chuy and team.
February 07, 2017
Unprofessional I've called and called and tried to talk to finances about the balance of the gap insurance and no one has called me back. With the last dealership I I've called and called and tried to talk to finances about the balance of the gap insurance and no one has called me back. With the last dealership I bought my car they were wonderful and automatically sent me my money, unlike these Mazda people. I have to call and call about my money. Will go tomorrow and talk to them in person. But never again will I go here More
by Z8765
Employees Worked With
I don't remember
November 14, 2016
Horrible!!! Its been over a week since I contacted Mazda of Bakersfield to purchase a car. The guy who helped me, Jose, screens his calls. I can never get ahold o Its been over a week since I contacted Mazda of Bakersfield to purchase a car. The guy who helped me, Jose, screens his calls. I can never get ahold of him. But he calls me right back. What is that? I asked him about my application and he said he forgot and attempted to get the same info from me a third time. I would not recommend this place to anyone. Very unprofessional!!! More
by Blackhawk0404
Employees Worked With
Jose Lopez
