Bald Hill Kia

This was one of the most thorough and well organized transaction I've ever had. I lease a new vehicle every 3 years and both of the "Franks" were so helpful. I would recommend them anytime! They were transaction I've ever had. I lease a new vehicle every 3 years and both of the "Franks" were so helpful. I would recommend them anytime! They were able to find the exact car that my husband wanted and drove it in from Maine just to make us happy. Great experience! More

I dread going to car dealers and have always avoided buying a new car. My wife talked me into stopping in at Bald Hill Kia because she wanted to buy a new car and had heard so much about the Sorento. We buying a new car. My wife talked me into stopping in at Bald Hill Kia because she wanted to buy a new car and had heard so much about the Sorento. Well we are glad we did because we ended up with terrific value at a great price, one of the two best warranties in the industry and the nicest salesperson to deal with, Chris Singleton. He didn't push. He wasn't condescending. He listened and offered affordable alternatives. ANd we bought - and are glad we did. We found the overall experience to be very pleasurable and would recommend both Chris and the dealership without any hesitation. More

Josh was extremely helpful and friendly. This was the first time I bought a car without my husband checking it out first and I felt totally comfortable with Josh leading me in this process. He is a very first time I bought a car without my husband checking it out first and I felt totally comfortable with Josh leading me in this process. He is a very nice and knowledgable young man. Thank you Josh for all that you did. Happy Holidays! We absolutely love the car. Norm is really pleased with it also. Can't believe how much room the Kia Optima has, especially in the back seat. My 90-year-old Dad was pleased to be able to ride in a car again and not our 2004 huge Ram pickup truck. :) Sincerely, Anne Slater More

Neils Jensen was a pleasure to work with! We had initially started our car search at Bald Hill Kia and since we were not in a hurry to buy, we had plenty of opportunity for comparision. Over the co initially started our car search at Bald Hill Kia and since we were not in a hurry to buy, we had plenty of opportunity for comparision. Over the course of our search, we had returned to Bald Hill 3 times. Neils was patient and never overbearing. Both he and Frank were personable, professional, honest and considerate. I would buy another car from this dealership. More

Joe Monti was extremely friendly and patient while showing us (my wife and I) the various Kia models available including both used and new. He demonstrated great knowledge in presenting the various o showing us (my wife and I) the various Kia models available including both used and new. He demonstrated great knowledge in presenting the various options in each vehicle in which we showed interest. We never felt pressured toward any particular vehicle or into making a purchase. We purchased a 2011 Kia Sorento two weeks ago and have been extremely satisfied with its performance. Also Frank Vescera assisted with the financing portion of our purchase. Frank professionally presented us with all of our financing choices including extended warranty options. Our overall experience was great and we will feel very comfortable recommending this dealership to our family and friends. More

Joe Monti was extremely friendly and patient while showing us (my wife and I) the various Kia models available including both used and new. He demonstrated great knowledge in presenting the various o showing us (my wife and I) the various Kia models available including both used and new. He demonstrated great knowledge in presenting the various options in each vehicle in which we showed interest. We never felt pressured toward any particular vehicle or into making a purchase. We purchased a 2011 Kia Sorento two weeks ago and have been extremely satisfied with its performance. Also Frank Vescera assisted with the financing portion of our purchase. Frank professionally presented us with all of our financing choices including extended warranty options. Our overall experience was great and we will feel very comfortable recommending this dealership to our family and friends. More

The salesman, Al, made the experience fun and easy. He took the time to explain all of my options. The man in finance was patient and explained evry thing in detail. They both made me feel like I was fami took the time to explain all of my options. The man in finance was patient and explained evry thing in detail. They both made me feel like I was family. I love my Soul and Al! (I just wish I could have had the Hamsters!) More

This has been the best experience I have ever encountered with a car dealership. The sales person ( Chris Singelton) was not pushy and very knowledgeable of the vehicle. He never tried to pressure me in ma with a car dealership. The sales person ( Chris Singelton) was not pushy and very knowledgeable of the vehicle. He never tried to pressure me in making a decision. Bob Petraca was awesome to deal with. He was very honest, down to earth and made me feel very comfortable while figuring out the best option for me in my price range. I would definitely recommend this dealership to all my friends and family. I wouldn't hesitate to lease another vehicle from them in the future. More

Bought an used 2006 Chevy HHR from them, got a good price, was very happy until...we asked them to wait to register the vehicle as we had temporary plates that lasted 20 days and immediately after buyi price, was very happy until...we asked them to wait to register the vehicle as we had temporary plates that lasted 20 days and immediately after buying the car had some major vet bills that we had to pay. Talked to Frank about it, who said it was no problem. So, finally payday comes around and I called Frank to ask him to go ahead and register the vehicle the next day. No problem, I was told, it would be done and we could come buy and pick up the paperwork or he would mail to us. Told him we'd prefer to pick it up as it's not far away from us. He said he'd call when he had the paperwork. Called Thursday evening as I had not heard from him, was told the person who actually goes to the registry had the paperwork and he would get it from them and call me Friday. No call Friday. I called Saturday afternoon, left a message to call me back. No return call. A few hours later I called again and was told Frank was still busy so I spoke with Joe, wanting to confirm at least that the vehicle was registered. (Now the temporary plates were expired and we had put on our transferred plates.) I kept getting an answer that they didn't know if it had been registered and wouldn't know until Monday. Joe got very rude when I started asking why it hadn't been done and that it was my fault for having them wait. My point was if it couldn't be done on Thursday they should have let me know and I or my husband could have registered the vehicle ourselves Thursday or Friday. Joe was so rude I finally got to talk to Chris, the service manager. Nice, but basically came down to it wouldn't be registered until Monday and if I got pulled over by a police officer I should tell them to talk to the dealership. So, they have taken what was originally a very positive buying experience and left me frustrated, irritated and never wanting to buy another car there again. Pity, because we need to replace our other car by next spring and I know I won't be buying it from them. More

I just purchased my third Kia, now a 2010 Soul - this time from Bald Hill Kia. Of all of the dealerships I've been in between RI and MA, I can honestly say I trust Bald Hill and recommend them wholehear time from Bald Hill Kia. Of all of the dealerships I've been in between RI and MA, I can honestly say I trust Bald Hill and recommend them wholeheartedly! There is no pressure to buy, no sales pitches to buy extras, and prompt responses to my emails/phone calls. Al and Frank are the best! I've also used the service dept for my last Kia and the service was exceptional there as well! More