Bald Hill Kia

Bought a car in early 2008 and the dealership inadvertently listed the wrong lienholder (Citizens Bank) on my title (which was no big deal). However, during the last year and a half Citizens Ban inadvertently listed the wrong lienholder (Citizens Bank) on my title (which was no big deal). However, during the last year and a half Citizens Bank sent my title back to Bald Hill THREE separate times insisting that they were not the lienholder, and all three times, the Finance Manager Frank Vescera signed off on it and just kept sending the title back to Citizens. Then in September of 2009 I got a threatening letter from the DMV that there was a wrong lienholder listed on my title and that if I did not return the title to the DMV, that I would not be allowed to re-register my car. I immediately called Bald Hill, faxed them a copy of the letter from the DMV, faxed them another letter explainging about their initial mistake, etc., and I left a few voice mail messages for both the Finance Manger Frank Vescera and the owner Jim Hagan, seeking their assistance (as they were the ones who caused all of this), and neither of them have had the courtesy to look into the matter for me or at the very least, call me back. They have both ignored my phone calls, faxes, and voice mails over the last four weeks. I have had no return phone calls from either of them, and I ended up going to Citizens Bank myself to get this straightened out. Terrible customer service due to 1) their initial error of listing the wrong lienholder, 2) their returning the same title back to Citizens three additional times despite Citizens claim that they were not the lienholder, and 3) not assisting me with getting this matter straightened out or even returning my calls. More

It was nice to work with a car dealer that really cared about your needs instead of trying to upsell you into features that you don't want. We had a great experience at Bald HIll Kia.My thanks to Mike, Fr about your needs instead of trying to upsell you into features that you don't want. We had a great experience at Bald HIll Kia.My thanks to Mike, Frank and Chris for making buying a car easy. More

I needed a used car and wanted something not too expensive (not much of a car person). Mike helped me look in my price range and didn't try to sell my beyond my price point. There was no pressure expensive (not much of a car person). Mike helped me look in my price range and didn't try to sell my beyond my price point. There was no pressure and he was very informative. I came in for a certain car but Mike helped find one that was a better fit. More

My husband and I just purchased a 09 Kia Spectra SX from Baldhill Kia.Al was very nice and helpful with every question we asked. We had been to several dealerships looking to trade in my husbands truck for Baldhill Kia.Al was very nice and helpful with every question we asked. We had been to several dealerships looking to trade in my husbands truck for a better fuel effecient vehicle and found Baldhill Kia to give us the best deal around. We are very happy with the Spectra and will definatley send business their way. Frank helped us with all our paperwork and was very professional and made it a good experiance. Thank you Baldhill Kia. More

Nice people and great service. best prices. Went to Nice people and great service. best prices. Went to other dealer but got runaround.From sales to service. Have owned 8 Kia's and have found bald hil Nice people and great service. best prices. Went to other dealer but got runaround.From sales to service. Have owned 8 Kia's and have found bald hill the be the best so far. This is my newest Kia ,a Soul Sport moldel, nice price, good gas mailage. More

I had been looking for a small SUV when I test drove a Kia Sportage. I immediately loved it. I was looking for a 2008 with low mileage. After searching the internet I found the vehicle I was looking fo Kia Sportage. I immediately loved it. I was looking for a 2008 with low mileage. After searching the internet I found the vehicle I was looking for at Bald Hill Kia at the price I wanted. Being from MA I was worried about using a RI dealership, but I began working with Mike Sorkin at Bald Hill Kia. We made an appointment for me to see the vehicle on a Saturday. I loved it, signed the papers that day, and Mike arranged to register my new Sportage in MA on Monday and delivered it to me on Tuesday. I also had my financing in place when I arrived at Bald Hill, but the finance manger was able to secure me a rate 2 percent lower than my credit union. This was the best experience I could ask for. I will recommend Bald Hill Kia to anyone looking for a new vehicle, and specifically Mike Sorkin. More

Dealing with Mike and Bald Hill Kia restores my faith in some car dealers. I had a great experience and I am very satisfied. Mike was very patient with me as I was not totally sure what I wanted to do. I wa some car dealers. I had a great experience and I am very satisfied. Mike was very patient with me as I was not totally sure what I wanted to do. I was trying to decide whether to buy new or used and was trying to decide between three different models. I finally decided to buy a new 2009 Kia Sportage EX and I am very happy with my choice. I got a great deal and I had a really pleasant buying experience. I would highly recommend Bald Hill Kia to anyone looking to buy a vehicle. Paul Winsor More

Mike provided a friendly and seamless buying experience. The deal was witout stress from start to finish. I would recommed this dealership to anyone. I purchaes an 09 Spectra for a commuter vehicle and it The deal was witout stress from start to finish. I would recommed this dealership to anyone. I purchaes an 09 Spectra for a commuter vehicle and it is a pleasure to drive. Ask for Mike Sorkin if you want a great car buying experience. H P Davis More

This is agreat place to buy a car no problems and they do what they say my wife and I would go back and buy from them again and we live on cape cod a hour and a half awayfrom this dealership .they are eas do what they say my wife and I would go back and buy from them again and we live on cape cod a hour and a half awayfrom this dealership .they are easy to dealwith no pressure and they try to make you feel at home More

My husband & I just bought a new Kia Sportage this week from Bald Hill Kia Motors. It was the best experience we've EVER had with a dealership. Our salesman was Anthony Castergini & he was just terrific. T from Bald Hill Kia Motors. It was the best experience we've EVER had with a dealership. Our salesman was Anthony Castergini & he was just terrific. There was absolutely no pressure, no tough sales pitch & no tension whatsoever. Our questions were answered completely and we were made to feel "important" while we were there. We dreaded the thought of having to look for a new car because of previous experiences with car dealerships but Anthony actually made our sales experience feel almost like a new friendship. The car is great, the deal was great and my husband & I left there with a really nice car, for a really good price and NO FORCEFUL ANNOYING SALES PITCH. I would highly recommend Bald Hill Kia Motors to ANYONE!! Also, the paperwork was easy at the end & dealing with Frank Vescera was totally effortless. When we left the dealership by the end of the week, I felt like these people were friends............NOT your TYPICAL stereotype salesmen. If only everything in life was as easy and pleasant as buying a car at Bald Hill. P.S. We've never been there before but based on this experience, we WILL go there again. More