Baldwin Ford Lincoln

Staff is always very professional makes you feel like family they do an excellent job family they do an excellent job More

Great experience. Knowledgeable, friendly very professional. Would recommend without hesitation An overall wonderful experience and I generally hate trading cars Knowledgeable, friendly very professional. Would recommend without hesitation An overall wonderful experience and I generally hate trading cars More

Do not go to Baldwin Toyota! Their service department failed to correctly change the oil on my 2020 4Runner and they refuse to stand behind the work. In addition, they have be Their service department failed to correctly change the oil on my 2020 4Runner and they refuse to stand behind the work. In addition, they have been rude to us over their service department's faulty service. Baldwin Toyota, its service manager and general manager are rude to customers and do not value your business. Run, do not walk, AWAY from Baldwin Toyota! More

Always interested in providing excellent service for the cars they sell. I've been a customer for over thirty years and have confidence in the way they take care of my vehicles. cars they sell. I've been a customer for over thirty years and have confidence in the way they take care of my vehicles. More

Best dealership I've ever been to. Very friendly, kept me informed. GREAT DEALERSHIP ALL AROUND!!! Very friendly, kept me informed. GREAT DEALERSHIP ALL AROUND!!! More

They are always very professional, friendly and I enjoy the Nice waiting area and always meet some friendly people. the Nice waiting area and always meet some friendly people. More

First experience in ordering a vehicle on-line and taking delivery at a dealership. A little scary to ordering a vehicle without the ability to test drive but all went OK. delivery at a dealership. A little scary to ordering a vehicle without the ability to test drive but all went OK. More

they were very nice quick and efficient on servicing my ford c max energi vehicle. the waiting room was very clean. i also got a small discount. ford c max energi vehicle. the waiting room was very clean. i also got a small discount. More

horrible, horrible service. the service "manager", david horrible, horrible service. the service "manager", david allen, is a stone cold liar and cheat. i have taken my vehicle to this horrid place 7 times horrible, horrible service. the service "manager", david allen, is a stone cold liar and cheat. i have taken my vehicle to this horrid place 7 times since september 2019 for an oil leak repair. after each and every one of these repairs, the oil leak issue was not fixed. oil would leak the same day i received the vehicle back, and if not the same day, within a few days. each time i would take the vehicle back for another oil leak repair, david allen would assure me: this time we know what to do to fix the leak. almost invariably, in addition to the oil leak not being repaired, something else would be wrong with the vehicle when it was returned to me. one time they broke one of my windows. upon picking up the vehicle after the latest oil leak, the air conditioner wasn't working. after alleging they fixed the a/c issue, i arrive to pick up the vehicle and the a/c is only blowing cold out the passenger side. the driver side remained blowing hot air. after picking up the vehicle for the 2nd a/c repair, there is a knocking/popping issue coming from the front end. the vehicle did not make these noises prior to taking it to them. when i reported the knocking/popping to david allen, he told me to bring it to them that day at 2:00, the friday afternoon that began the july 4th weekend. after waiting 2.5 hours to get the diagnosis, david and his "mechanics" had yet to figure anything out. in the process of finding out, after a 150 minute wait, what the deal is with my car, one of the "mechanics" sticks his head in david's office, and proceeds, during the conversation, to tell me to do something they won't let me write on here. yes, one of the employees told a customer to do something awful. the list goes on and on, but take my word for it: avoid this place at all costs. if you have an oil leak, you have no chance. in 9/19, when i first took the vehicle for an oil leak "repair", it had 64,200 miles. as of today, the vehicle has 71,500 miles. in two years, i have put only 7,000 miles on this vehicle. this tells you how much it has been at this horrid facility. i'd say the average time that this dealer had the vehicle for "repairs" is about 5 weeks for each repair. because of this experience, i will never again be a ford/lincoln customer, and i would advise you to do the same. especially if you have an oil leak. i would not be surprised if they didn't even work on the vehicle during the many times they had it. i know this is lengthy, and will probably somehow be deleted, but believe me: this place is the worst. if i could give zero stars, or negative stars, i would. More