Balise Lexus

Another great experience at Balise Lexus! This is our third RX 350 from Balise--and they all have been great! We enjoyed the first two especially on long trips. Our new RX is wonderful! The This is our third RX 350 from Balise--and they all have been great! We enjoyed the first two especially on long trips. Our new RX is wonderful! The inside is comfortable and very upscale. While our new vehicle is wonderful, our sales person is also second to none! THANK YOU Ed Ladika! More

Enjoying my Lexus, again! I have worked with Marc Thompson over the past 25 years. He has helped me with the purchase of four automobiles, a 1989 Honda, a 1996 Lexus ES 300, I have worked with Marc Thompson over the past 25 years. He has helped me with the purchase of four automobiles, a 1989 Honda, a 1996 Lexus ES 300, a 2011 IS 250, and most recently a 2016 NX 200t. I appreciate the standard that he has set at Balise Lexus in terms of welcoming treatment of customers and the professionalism he has displayed. His follow through has been great. Everyone likes to feel special. The folks at Balise Lexus have apparently decided to make satisfied customers a goal. The cost of my vehicles has always been higher then other competitive cars, but I have decided that I'm worth possessing that which is amongst the best on the road. I believe I, too, have set a standard. More

Great people to deal with. It's our second car from Balise. First was RX 350 two years ago, this time we get a new GX 460. Both times we had good experiences and great people de It's our second car from Balise. First was RX 350 two years ago, this time we get a new GX 460. Both times we had good experiences and great people dealing with, high professional skills and friendly atmosphere here at Balise. More

Excellent in all ways Car buying can be a daunting experience; but not at Balise. I just leased my 5th RX 350 from Balise and the sales, leasing and deliver experience wer Car buying can be a daunting experience; but not at Balise. I just leased my 5th RX 350 from Balise and the sales, leasing and deliver experience were all outstanding. Jim Maloio was my salesperson who worked very closely with me thru the initial sale, with regular updates on the availability of the car I selected, and the final delivery. Leasing was also a painless experience and the person who reviewed all the features of the vehicle with me did an excellent job. All in all an outstanding car buying experience. More

Excellent car buying experience We bought a RX 350 Lexus from Balise Lexus in West Springfield last week. Stephen Gasco was our salesperson and he was both professional and informat We bought a RX 350 Lexus from Balise Lexus in West Springfield last week. Stephen Gasco was our salesperson and he was both professional and informative. We were greeted very warmly and thoroughly enjoyed working with him. He found us the information we requested in a timely manner and then located the car we wanted. Bill Gryszkiewicz was very helpful with the paperwork and completed the whole process quickly. Alyeesa went through the features in the car in a clear and concise way. Our overall experience was excellent. We would recommend buying a car here to friends. More

Exceptional Amazing place to do business, Jim Maiolo was my salesman, everything was exceptional. If you are looking for a auto, this is the place! Highly reco Amazing place to do business, Jim Maiolo was my salesman, everything was exceptional. If you are looking for a auto, this is the place! Highly recommended!! More

Best car buying experience yet We recently went to Balise Lexus in West Springfield two weeks ago with the intent to lease a new RX 350, we were pleasantly greeted by the salesman J We recently went to Balise Lexus in West Springfield two weeks ago with the intent to lease a new RX 350, we were pleasantly greeted by the salesman Jim Pirro. He did an excellent job explaining and reviewing all the different leasing options to us which made it very easy for us in deciding the perfect vehicle. I highly recommend Jim Pirro as the salesman for the purchase of lease of any vehicle at Balise in West Springfield, "thanks Jim for making our selection so easy and convenient." When we went back the following week on October 17th,2015 to pick up the vehicle, Jim had it all registered and ready to go. The business manager Bill Gryskiewicz was excellent going over all the paperwork and the extra protection plan options that were available. He was friendly and helpful with all of our questions. "Thank you Bill for your help with making this process easy as possible." Just as we were about to leave the dealership , Alysha went over the navigation system , the Bluetooth , and audio very thoroughly with me and everything else the vehicle had in it. I rate Balise Lexus a perfect 10 in both their helpfulness and professionalism. Sincerely , Jenn Landry More

Excellent Customer Service!!! We bought RX 350 from Balise recently, Barbara was our sales rep, who provided an excellent customer service! we are happy and satisfied 100%. Sure we We bought RX 350 from Balise recently, Barbara was our sales rep, who provided an excellent customer service! we are happy and satisfied 100%. Sure we will recommend strongly to our friends!! More

Outstanding Service My wife and I recently went to Balise Lexus and purchased a new RX 350. Jim Pirro, who was our sales rep, was very knowledgeable answering all the que My wife and I recently went to Balise Lexus and purchased a new RX 350. Jim Pirro, who was our sales rep, was very knowledgeable answering all the questions we asked. He was also very helpful and professional showing us several different vehicles on the lot. Bill Gryszkiewicz was also very helpful and professional during the completion of all the paper work. Also i would like to thank Alyeesa Peters for taking the time to show and explain to us the locations and procedures to operate all the operations the our vehicles included. The overall experience that my wife and I had while purchasing a vehicle at Balise was outstanding. Thank you More

Excellent customer service/ Excelente servicio al cliente Thanks to Barbara Spear and Bill Gryszkiewicz to support us in the stressful decision to buy a new car. :-) ¡¡Nos hicieron sentir como en casa!! Gr Thanks to Barbara Spear and Bill Gryszkiewicz to support us in the stressful decision to buy a new car. :-) ¡¡Nos hicieron sentir como en casa!! Gracias... More