Balise Lexus

Excellent customer service/ Excelente servicio al cliente Thanks to Barbara Spear and Bill Gryszkiewicz to support us in the stressful decision to buy a new car. :-) ¡¡Nos hicieron sentir como en casa!! Gr Thanks to Barbara Spear and Bill Gryszkiewicz to support us in the stressful decision to buy a new car. :-) ¡¡Nos hicieron sentir como en casa!! Gracias... More

Outstanding Customer Service. A special thank you to Kate Bedard and Bill Gryszkiewicz for there amazing customer service skills. Kate and Bill made buying a new vehicle a great ex A special thank you to Kate Bedard and Bill Gryszkiewicz for there amazing customer service skills. Kate and Bill made buying a new vehicle a great experience for me. Kate went above and beyond and kept me informed with even the smallest of details to make sure no questions went unanswered. Bill explained in depth and made filling out paperwork a pleasant experience. I look forward to future encounters with the both of you. Knowing I will always be greeted with a smile and great service. More

Very satisfies with my sales rep I dealt with James Malolo who is an extremely knowledgable and very helpful salesperson at Balise. I could not have been more satisfied. ....Ask for h I dealt with James Malolo who is an extremely knowledgable and very helpful salesperson at Balise. I could not have been more satisfied. ....Ask for him by name if you are new to this fine operation. Mark F More

professional and friendly service I am on my second Lexus ES and couldn't be happier with the Lexus brand of vehicle. I had my first ES 300 for 14 years before I traded it in for the o I am on my second Lexus ES and couldn't be happier with the Lexus brand of vehicle. I had my first ES 300 for 14 years before I traded it in for the one I have now, and neither one did we purchase from Balise Lexus. Not that we didn't try, but that is another story. In looking to possibly trade in my 2005 Lexus ES 330 with low mileage, we went to Balise to test drive the new Lexus NX which I had convinced myself was my next car. Barbara Spear was my product specialist and she couldn't have been more professional, pleasant and fun to work with. After visiting several dealerships in the area trying to find my next car, (and after realizing the NX was just a bit too "muscular" for me), I have recently asked myself the question, "Why is it that there are not more women in Sales"? Balise Lexus, you may not be aware of this, but your dealership was only one of two where I encountered and worked with women sales reps. Kudos to you! As a professional woman, I do appreciate and enjoy working with women product specialists as well as men. The Balise Lexus dealership is top notch, in my opinion. Competent and professional in every way. I spoke with people in the service department looking to get information regarding service of the NX and they politely and patiently answered my questions. The receptionist did her job by greeting us and directing us to Barbara. We test drove 3 vehicles that day, the NX, CT and CT Sport, and Barbara was very helpful and patient. While they did not offer me enough for my car ( but neither did anyone else other than an independent dealer), and after driving all kinds of different cars on my journey ,this experience has enabled me to once again, "see the light", realize and appreciate that Lexus is most likely the only car for me. I've decided instead of trading it in and purchasing something new, to hang onto my car, because I believe, as does my mechanic, that it has many more good years left in it and it's been a very good friend to me for many years. However, when the time does come, my next Lexus will be purchased from Balise as long as they can negotiate a fair price. More

Completely satisfied Overall excellent experience. Exceeds customer service expectations. Jim Pirro was great, Noah and management staff were always there to help. Inside Overall excellent experience. Exceeds customer service expectations. Jim Pirro was great, Noah and management staff were always there to help. Inside you are treated like family. More

Excellent Service, Excellent People Everyone working was very helpful and polite. Jim was awesome, he was very down to earth and great to work with. Without a doubt bringing my family to Everyone working was very helpful and polite. Jim was awesome, he was very down to earth and great to work with. Without a doubt bringing my family to you for their new cars! More

Superior We keep coming back because you are the best. Ed, Isaac and the team rate all 10s. Your review of all of the features our our new RX was impressive We keep coming back because you are the best. Ed, Isaac and the team rate all 10s. Your review of all of the features our our new RX was impressive and very helpful. More

geat car buying experience My husband and I went to the dealership 5 tkmes before we decided which vehicle we wanted. They were very patient and helpful in making our decision My husband and I went to the dealership 5 tkmes before we decided which vehicle we wanted. They were very patient and helpful in making our decision. This is our first Lexus and probably not our last. The dealership was great and all the staff were wonderful. More

Patience, Courtesy, and class I just finished a three month search for the perfect dealer to buy my NX from in the area. Other dealerships were closer to me, but they didn't seem I just finished a three month search for the perfect dealer to buy my NX from in the area. Other dealerships were closer to me, but they didn't seem to want to help me find the 'right' car for me. So, I picked up the phone, called Balise, found Jim Pirro - and my luck changed. He told me he did not have 'my' car on the lot - but would find it for me - and he did. Finally the day came, we met at Balise, we negotiated, we had a great time - I trusted Jim, Bill and the Manager to have my best interest (and wallet) at heart. No one lost. Balise delivered the car to my house (90 miles away) two days later. Who does that!!? Thanks Balise!! More

Best car buying experience I have purchased over twenty five vehicles in my lifetime and can say without reservation that this was my best car buying experience ever. My sales p I have purchased over twenty five vehicles in my lifetime and can say without reservation that this was my best car buying experience ever. My sales person (Kate Bedard) was knowledgeable, informative and never used any pressure in selling the vehicle. To say she went above and beyond would be an understatement. Without question Balise will be my first choice for my next automotive purchase. More