Balise Lexus
West Springfield, MA
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299 Reviews of Balise Lexus
Friendly, knowledgeable staff Bot a certified pre-owned LS, my first lexus & first experience with the Balise Lexus staff. Everyone I worked with was helpful, friendly, and knowled Bot a certified pre-owned LS, my first lexus & first experience with the Balise Lexus staff. Everyone I worked with was helpful, friendly, and knowledgeable. If you're thinking about a lexus check out Balise. More
Purchased 2007 Avalon Ltf A few weeks ago I spoke to a gentleman by the name of Isaac Kaluche about a Toyota Avalon that had a deposit on it. He said he would call me if someho A few weeks ago I spoke to a gentleman by the name of Isaac Kaluche about a Toyota Avalon that had a deposit on it. He said he would call me if somehow the car became available. The very next morning, to my delight, he called and said the car was available. Within a few days time i was driving that car as my own thanks to Isaac. The entire process was handled fantastically by Isaac and everyone else involved. True professionalism by all at Balise Lexus. More
Great sales experience Just purchased 2015 RX 350. Previously purchased 2013 ES 350 2 1/2 years ago. Jim Maiolo was sales consultant both times, a true professional in ever Just purchased 2015 RX 350. Previously purchased 2013 ES 350 2 1/2 years ago. Jim Maiolo was sales consultant both times, a true professional in every sense ... before, during and after the sale. While the staff at Balise is great , JIM is the primary reason I purchased at Balise again. More
Proffesional This is our fourth vehicle purchase at Balise Lexus. It is not the only store we shop . By comparison to other dealerships Balise always comes out on This is our fourth vehicle purchase at Balise Lexus. It is not the only store we shop . By comparison to other dealerships Balise always comes out on top as a comfortable, professional buying experience. Thanks to our sales rep Ed Ladika. More
Awesome & simple experience I just wanted to say that doing business at Balise Lexus was the easiest car shopping experience I have ever had. Issac & Bill were true gentlemen. I I just wanted to say that doing business at Balise Lexus was the easiest car shopping experience I have ever had. Issac & Bill were true gentlemen. I purchased a used vehicle and we all know how troublesome and frustrating the whole process can be, however not with these guys. If you are in the market for a new or used vehicle I would highly recommend the Balise Auto Group. More
It's a "top down kind of day" My husband was looking for a Sebring convertible for me. He found 2 onlilne. With the information that Balise provided with the picture, we called B My husband was looking for a Sebring convertible for me. He found 2 onlilne. With the information that Balise provided with the picture, we called Ballise Lexus to see if the car was still available. When he called, he got Kate as the sales person. He told her that we would be out to look at the car. Kate thought we would be out the next day, but we showed up within the hour. Kate let me take it for a test drive and suggested that we take ir on the highway. It was awesome. When we got back, we sat down to work out a deal. Within an hour, we had made the sale. Kate was very friendly and worked out a deal that was acceptable to all. We went back 3 days later to pick up the car. We also worked with Bill Grysziewicz, the Business Manager. We didn't feel pressured to purchase this car like sometimes happens, but not here. I would deffinately recommend Balise Lexus, and Kate. Thanks, Kate. Unfortunately, it wasn't a "top down kind of day" when we picked it up, but there have been many since. More
Excellent Overall great experience. We bought the NXt 200 and LOVE IT! Working with Ed Ladika is wonderful. We have bought from in the past, referred friends Overall great experience. We bought the NXt 200 and LOVE IT! Working with Ed Ladika is wonderful. We have bought from in the past, referred friends and will buy from him again. More
The most helpful and professional sales team around We purchased a GS 350 from the Balise Team last week. Our sales person, Barbara Spear, was phenomenal. Very friendly and knowledgeable about the produ We purchased a GS 350 from the Balise Team last week. Our sales person, Barbara Spear, was phenomenal. Very friendly and knowledgeable about the product they sell. My wife was so impressed with her that she ended up hugging her for the way she took care of us. Bill in finance was friendly and helpful as were all the employees we came in contact with. We will definitely go back again!!! They are the best!!!! More
What a dealership should be We purchased a 2013 GS AWD in 3/2015 with 18 K miles from Mr Ed Ladika. His professionalism and caring approach was exactly why we came to Balise Lexu We purchased a 2013 GS AWD in 3/2015 with 18 K miles from Mr Ed Ladika. His professionalism and caring approach was exactly why we came to Balise Lexus. We had previously bought a 2011 RX450H there and have very pleased with everyone in the service department. Ms Aleesha Peters spent about one hour reviewing in detail every button , setting etc on the day of sale. This service was not available when we purchased our prior car and it is a fantastic helpful addition before we drove out from the showroom She is very knowledgeable and available for future calls if needed. We also met with the Business Manager Bill Gryszkiewicz who sensitively explained all the additional add on warranty options (one of which we purchased) without any high pressure tactics we all hear about. In summary we'll be back for our next car purchase in the future. More
After 35 years driving/purchasing automobiles (finally) I have never had such a positive experience as which I had with Balise Lexus. Currently we live in Jacksonville Fl, looking thru autotrader I stum I have never had such a positive experience as which I had with Balise Lexus. Currently we live in Jacksonville Fl, looking thru autotrader I stumbled across a Cpo Lexus Is350c at Balise. Absoulutly the best price in the country for this vehicle. Called and spoke with Marc Thompson, honest well informed on Lexus products. After negotiations of terms and shipping finance manager called and informed me that I qualified thru their financing company get better terms/ rates. Never have I had such a positive purchasing experience in all my years shopping for autos. Waiting for the car too be delivered next week so cannot speak about product at this time (Iam confident it Will just enhance my gratitude ). If what I experienced with this dealership is any indication how Balise runs their other automotive groups. I wouldn't hesitate to buy again from Balise. I am now a lifetime long distance customer. Thank you all. Greg More

