Balise Mazda

For the most part, Balise Auto prompted excellent service. The team members I spoke with were more than courteous. They answered all of my questions, and I had a lot. They were able to give a knowled service. The team members I spoke with were more than courteous. They answered all of my questions, and I had a lot. They were able to give a knowledgeable, thorough, and details explanation as to the "Why"s I had asked. To be clear, the people working at the location were excellent, however... I have some qualms about the businesses practices there, which result in a slightly deceiving appeal and over embellishment of their claims. Not the businesses practices with which the employees participate, but rather the business practices run by the corporate office as a whole. While the way they do business is great from a business standpoint, the Balise empire is certainly large enough to slow down and start thinking more about their customers. Things such as not divulging alternate payment options to customer per policy, or using the most well known car value evaluation method to evaluate the value of a trade-in or new sale, although other methods provide a deal which is of more value to the customer, are those with which I have issues. More

Overall I was looking to trade a Toyota Yaris 5sp in for something that is safer for daily highway commute to work. I didn't need to purchase a new car, I just wanted to. So I went to a few other other then something that is safer for daily highway commute to work. I didn't need to purchase a new car, I just wanted to. So I went to a few other other then Balise. I will not mention the name of the dealerships prior to Balise. However I will mention the fact that, "they" tried pushing me into a new car. After a few weeks of dealership shopping, I came across Sonia at Mazda. She was very knowledgeable of the product that she was selling, kind, and if she did not have an answer for me, she made sure she researched for the answer to any questions that I may have had. Needless to say, I wasn't in the market to buy a new car cause I needed to replace an aging one, I ended up trading in for a much safer car for my daily commute. Her lack of pushiness won my attention, and made buying a new car well worth while. Overall, any of the Balise Dealerships are well worth looking into. Customer service is bar none. They adopted the " Saturn " approach to selling cars, and they never veered off of that, even after the folding of the Saturn brand of cars. Go to Balise, Mazda if you will, and ask for Sonia, she will make you car buying experience one that you will be proud of. More

Easiest and best car purchase I ever made. Brenden was extremely helpful. The price was immediately better than any other quote I received. The customer service was excellent the entire time. The car w extremely helpful. The price was immediately better than any other quote I received. The customer service was excellent the entire time. The car was delivered in perfect condition and the paperwork process was smooth, quick, and easy. I can't say enough about how happy I am. The best place to buy a MAZDA period. Thanks BRENDO More

My wife and I saw a Cx7 in the mall ,it really caught our eye although we were'nt really"in the market". After that we Had to go to the dealership to see what this car really looks like inside and how it dri eye although we were'nt really"in the market". After that we Had to go to the dealership to see what this car really looks like inside and how it drives. WE LOVED IT!!!!! We werent really ready to buy at time only because we only had our car for a short(9 months) But I have to tell you WE REALLY FELL IN LOVE WITH THAT CAR.Anyways about a week ago or so my wife and I came in again to inquire about our trade value and take another look at the Cx7s and there goes our favorite color with all the features we were looking for in the showroom .O.M.G. I was so determined I had to skip right to the punch and go directly to the sales manager, and thats when we met our sales person Sonia Ortega. I actually was not really ready to make a move before meeting her But you can just tell by her eyes she wanted o help us,she heard us both out and told us look over everything and she wuld get back to us .The next day she called us before she left work We Really Appreciated It .Next day both Soniaand her sales manager was able to present us with a good deal and it was evident they had really put fourth effort to make this deal so we bought the car. We highly recommened this dealership and Sonia made things sooo much better. More

We dropped off our 2002 Mazda Protege 5 for the service dept to check the trans.They told us there would be a min fee of 100.00 just to look at the car,well we thought it was worth it to work with someone dept to check the trans.They told us there would be a min fee of 100.00 just to look at the car,well we thought it was worth it to work with someone who knows the car.We dropped it off and got a call the next day that not only was the car ready to be picked up,but there was no issue found and they topped off the fluids for us.So we picked up the car and my wife went in to pay ,I sayed in the car with the kids,she came out and told me there was no charge!!I cant tell you how great that was,100.00 in our pocket!!We took the family out for dinner that night!!!Thanks we really appreciated it!! More

It was a cold snowy day and at month end. I know that helps, so I intentionally went in to deal. I've purchased many vehicles in my life (I'm 73) and I know the game to some degree. Working with this dea helps, so I intentionally went in to deal. I've purchased many vehicles in my life (I'm 73) and I know the game to some degree. Working with this dealership was one of the better experiences I have had in such situations, which can be annoying and stressful. Not here. Staff attitude was good (it not being too busy probably helped) and Rich, the sales manager, was willing to work with me. I had another vehicle in mind, but the price I got for the 2010 model (in 2011) was quite good and made the difference. More

Customer service was too good & they consider what the customer really needs & take care of it. Price was one of the best which i was offered in the first place itself . They offered different the customer really needs & take care of it. Price was one of the best which i was offered in the first place itself . They offered different financial options to suit my need . My overall satisfaction was great !!! . More

The salesmen i worked with (Allan Brunelle) was very knowledgeable about the cars they sell and different option for the cars and as to buying or leasing.They made the whole process easy and fun and wou knowledgeable about the cars they sell and different option for the cars and as to buying or leasing.They made the whole process easy and fun and would highly recommend balise mazda to anyone. More

I had Sonia as my sales associate and she was extrememly helpful in getting me a good price for my trade in and with getting my new car to me in a day. Very friendly, quick, and efficient. She worked hard helpful in getting me a good price for my trade in and with getting my new car to me in a day. Very friendly, quick, and efficient. She worked hard to get me in my new car as quickly as she could. I was very pleased with the service I received. More

My sale associate Sonia was very helpful she helped me with picking my car and giving me a excellent amount for my trade in. I would recommend Sonia and Balise Mazda to anyone who is the market for a new with picking my car and giving me a excellent amount for my trade in. I would recommend Sonia and Balise Mazda to anyone who is the market for a new and used car. The process was so quick i had my car in one day. Thats all because of Sonia and Balise Mazda. More