Balise Subaru

This is my second review of Ryan Morrow. I first dealt with him almost 2 years ago when I was considering turning in my 05 Camry. He knew I was just window shopping but met with me twice . I first dealt with him almost 2 years ago when I was considering turning in my 05 Camry. He knew I was just window shopping but met with me twice . I was so impressed that last month, when because of the tariff issue and the fact that my car was now just a few miles short of 300,000 miles, that I remembered Ryan and called to see if he was still there. I made an appointment and he was as professional and knowledgable as I remembered. It was a very stressful time and dedcision and he was totally supportive and not at all pushy. Because of Ryan, I purchased from Balise and did not visit other Subaru dealerships. More

Bought a legacy from Balise and they were great. Conor in finance was excellent! Ben and Amy in service have been so kind as well. Conor in finance was excellent! Ben and Amy in service have been so kind as well. More

The service center is bogus, and they won't. They sold me car with problems, and won't do anything to help. They want to make me pay extra money, and lose money at work. And, they don't care. I They sold me car with problems, and won't do anything to help. They want to make me pay extra money, and lose money at work. And, they don't care. I don't expect them to either. That is the way the world is going. More

I visited Balise Subaru in Warwick as a return customer to turn my lease in for a Crosstrek and get a price on a new lease. I was told by Connor (knowing my turn in was early and after already inspecting m to turn my lease in for a Crosstrek and get a price on a new lease. I was told by Connor (knowing my turn in was early and after already inspecting my car) he could match what I’m paying now provided I lease their Impreza because it’s a less expensive than another car I expressed interest in. So, I decided to return the next day to seal the deal then was told by Ryan I’d have to pay $53 more a month with 1k down. I left unhappy as I received two very different quotes. When I followed up with Ryan via email and asked why the huge discrepancies, he completely stopped interacting with me. This dealership is extremely dishonest and do not respect their customers. BEWARE! In the end, I bought a brand new Toyota at a different dealership. Dishonesty and avoiding customers will not get you far. I will be sure to never step foot at Balise Subaru dealership again and I am telling my friends and family to avoid Balise Subaru in Warwick, RI. Amy is part/service is excellent to work with, professional and pleasant. More

Ryan Malloney and Joe Cukier are excellent. They were super helpful in purchasing a used car and even stayed late (during the holidays) to help me finalize the deal. They were super helpful in purchasing a used car and even stayed late (during the holidays) to help me finalize the deal. More

Ryan was wonderful in my purchase of my Crosstrek. Helpful and not pushy and always helpful in any questions I had. All of employees were so friendly! Helpful and not pushy and always helpful in any questions I had. All of employees were so friendly! More

Bought a car from Joanne in sales. It was not the color I wanted but I truly thought it would “grow on me”. It did not. Joanne was exceptionally patient in showing me various cars I ex It was not the color I wanted but I truly thought it would “grow on me”. It did not. Joanne was exceptionally patient in showing me various cars I expressed an interest in, until we finally found one that worked for me! Can’t thank her enough! Love my new Crosstrek! More

Terrible experience, do not recommended. Over price their vehicles and lie about financing. Joann in sales doesn’t have a pulse lmao. Over price their vehicles and lie about financing. Joann in sales doesn’t have a pulse lmao. More

If you have a disability Ryan Maloney is great to deal with won’t stair you wrong very pleased with won’t stair you wrong very pleased More

10/10 Exceptional Service: A Review for Ryan and the team. I recently had the pleasure of purchasing a new car from Balise Subaru, and I must say, the experience exceeded all our expectations, largel team. I recently had the pleasure of purchasing a new car from Balise Subaru, and I must say, the experience exceeded all our expectations, largely thanks to Ryan, the salesman who assisted me throughout the process. From the moment we walked onto the lot, Ryan greeted us with a warm smile and genuine enthusiasm. What stood out immediately was his professionalism and eagerness to understand our needs. He took the time to listen attentively to my preferences and concerns, ensuring that We felt comfortable every step of the way. His expertise not only helped us narrow down our options but also instilled confidence in our decision-making process. Throughout the negotiation phase, Ryan and the team demonstrated remarkable transparency and honesty. He was upfront about pricing and available discounts. His straightforward approach made us feel valued as a customer and reassured us that we were getting the best possible deal. Even after the sale was finalized, he went above and beyond to ensure that I was fully satisfied with my purchase. The best part was when he find us the color we wanted and we were very happy about it. He took the time to follow up with me, addressing any additional concerns I had and offering assistance whenever needed. He genuinely cares about his customers and takes pride in delivering exceptional service. In conclusion, my experience with Ryan was nothing short of outstanding. He is a true asset to your dealership, and Marcus was very friendly and helpful as well, and I would highly recommend them to anyone in search of a new car, especially to a Military Service Members. Unwavering commitment to customer satisfaction. Thank you Ryan and the team of Balise Subaru, for your exemplary assistance and for making our car-buying experience a memorable one. More