Balise Subaru

Wonderful Experience My husband and I recently bought a 2011 Chevy Traverse from Alex Morales. We had been looking around for a bigger vehicle for our growing family but t My husband and I recently bought a 2011 Chevy Traverse from Alex Morales. We had been looking around for a bigger vehicle for our growing family but there was no rush on timing. After seeing the Chevy on the lot up front while on our way to dinner, we decided we should check it out. Alex was very helpful and provided a great car buying experience. He wasn't your typical pushy car salesman just trying to make a sale. He was very knowledgeable and made sure all our questions were answered. Purchasing a car with two little ones with you is not easy but Alex was very understanding and helped keep our two year old entertained. We were very pleased with our experience and purchase. Not only would we recommend this dealership to our friends and family, but also this salesman! He made sure to follow us through the entire process from beginning to end to ensure we were a satisfied customer! (And we were!) More

Positive Experience Most wonderful experience buying my first Subaru here! My sales representative, Patric, was courteous, professional and he genuinely wanted to help m Most wonderful experience buying my first Subaru here! My sales representative, Patric, was courteous, professional and he genuinely wanted to help my purchase become a reality. The finance team were terrific, and my financing representative, Ian, was very personable and knowledgeable. My insurance agent, Jackie, who was also in-house, made transitioning my insurance to my new vehicle very smooth and convenient. Thanks again! I highly recommend Balise Subaru Quaker Lane. More

FINANCE DEPARTMENT = SWINDLERS The sales person was pleasant to deal with, I went in on a Friday evening not expecting to buy a car, but they offered me some pretty good deals so I The sales person was pleasant to deal with, I went in on a Friday evening not expecting to buy a car, but they offered me some pretty good deals so I put down a deposit (Forester). I returned on a Sunday to get my trade-in appraised which they lowballed me below Poor on KBB. I was able to get them to give me $200 more for it, so okay. Fine, it did have a dent in the side, I was getting a good deal with the new car. I SCHEDULED AN APPOINTMENT for the appraisal and FOUR HOURS LATER, I drive away with my new car exhausted and extremely unhappy. I was paying in cash, didn't need to bother with financing or brand new insurance. After 3 hours of shivering in the overly air conditioned dealership, I finally meet with the finance guy so he can try and sell me on more stuff I wasn't intending to buy (extended warranty, 3M protection, 2 years of all maintenance, etc). I wasn't going to go for it, but the way they presented the pricing information, I thought it was only going to increase the cost by $900. After I had signed all the paperwork for these additional warranties and protections etc, he prints out the final sale information and I see that I owe more than $3000 above what I originally agreed to with the salesman (almost completely wiped out the value of my trade in). He said that it was "kind of already too late." He entered in all of the information. "Sorry for the confusion." Don't be tricked by the finance guy. He talks really fast and spouts a bunch of numbers at you. Make sure you understand that the new "total" price he presents you at the bottom of the paperwork already takes out the value of your trade-in. More

Great experience Best car buying experience my husband and I have ever had. Our sales person Alex Morales was a pleasure to do business with, very helpful and knowled Best car buying experience my husband and I have ever had. Our sales person Alex Morales was a pleasure to do business with, very helpful and knowledgeable about the vehicles he sells. Would buy a car from him again. More

Excellent experience I bought my first ever new car from Patric Saad who was exceptional. He knew everything about the Forrester, inside and out. He was polite, courteou I bought my first ever new car from Patric Saad who was exceptional. He knew everything about the Forrester, inside and out. He was polite, courteous and most of all - not pushy. Buying a car is not an experience I have ever, ever enjoyed, but this time it was much easier. Everyone we met at Balise was pleasant and easy to deal with. I would highly recommend them to anyone. More

Have Fun Buying a Car It was a pleasure dealing with Balise Subaru. Nyles Kruger was the first salesperson that I met on my initial visit to the dealership. I can honestly It was a pleasure dealing with Balise Subaru. Nyles Kruger was the first salesperson that I met on my initial visit to the dealership. I can honestly say that is was because of his friendly and sincere personality that I came back to test drive a few cars. On my next I met with Niles and Tim Bartlett. He also was a pleasure to deal with. The end result - I bought a car ! More

Trade in for a new Forester Although the Crosstrek is a great car, after a year or so, I realized it wasn't a good fit for me. I didn't think I'd be able to trade in a relativel Although the Crosstrek is a great car, after a year or so, I realized it wasn't a good fit for me. I didn't think I'd be able to trade in a relatively new car without losing a lot of money. Patric showed me that I could switch to the car I really wanted and still keep my payments where I wanted them to be. He was never pushy and always upbeat. He worked hard to get me the trade in value I wanted for the Crosstrek. I love my new Forester ! More

fast and easy I had made an 11.30am test drive appointment and was taken careof by Patric. Comfortable person to be with. He answered all my questions and when I d I had made an 11.30am test drive appointment and was taken careof by Patric. Comfortable person to be with. He answered all my questions and when I decided on THE car, made sure I was happy with my decision. He took care of everything very quickly and made the whole process very easy. I had to leave to pick up my grandson and when I came back, the new car was ready and waiting. I was on the road again by 5pm with my new wheels. Patric took care of everything and I would highly recommend him and the dealership to anyone looking to buy a Subaru. More

Great Experience! My salesman Tim Bartlett was wonderful, I would tell all my friends to go see him. Also I want to thank Ian Mochrie he's fantastic. My salesman Tim Bartlett was wonderful, I would tell all my friends to go see him. Also I want to thank Ian Mochrie he's fantastic. More

Excellent! Excellent! Excellent! This Dealership was so helpful and professional! We are so glad that we took someone's advice and went to Balise.. Great car, great service, and great This Dealership was so helpful and professional! We are so glad that we took someone's advice and went to Balise.. Great car, great service, and great staff! Patric was so helpful in finding the right car at the right price.. We will definitely tell our family and friends to come here for a truely wonderful car buying experience! Honest and stressfree! This is the way car buying should be.. Cannot say enough good things about Balise! Big thank you to Peter and all your amazing staff! More