Balise Subaru

When a dealership cant get a purchase contract correct after 4 attempts, you should probally consider another dealership. Singed paperwork for NEW plates and my old plates got transfered ( also paid for after 4 attempts, you should probally consider another dealership. Singed paperwork for NEW plates and my old plates got transfered ( also paid for new plates ) car wasnt clean. stay away. As far as the sales person i worked with he was great ( exceeeded my expectations ) unfortunatly everything that was done after he was done with me was horrid. The managment at this dealership lies in an attempt to cover themselves , when they finally got caught in a lie things changed quickly. More

My experience with this dealer was a little rough at first—mainly due to miscommunications and an incorrectly placed order—but once Joe Orefice took charge of the situation, I experienced nothing but to first—mainly due to miscommunications and an incorrectly placed order—but once Joe Orefice took charge of the situation, I experienced nothing but top notch customer service. He was proactive, reliable, thorough, attentive and kind. He made himself available by phone after business hours as we were trying to sort through the situation and set things right. He went above and beyond his call of duty to make up for the earlier fumbles, and I actually ended up receiving the car sooner than I'd originally expected. Even after the sale, he continued to be helpful and engaged, and was able to secure my plates a couple weeks in advance. James Kieffer and Randy Sassone were also very helpful in moving the process along towards the end. So, in spite of the rocky start, I ended up having an incredibly positive experience, and felt that I was treated with genuine respect. Thank you once again, team! More

Scott Brill was extremely helpful, considerate, and responsive; he was very easy to work with and true to his word. Great representative of Balise! Thanks, Scott!! responsive; he was very easy to work with and true to his word. Great representative of Balise! Thanks, Scott!! More

Balise was helpful and did not pressure us into a purchase. In the end, we got what we wanted for a fair price without too much hassle. purchase. In the end, we got what we wanted for a fair price without too much hassle. More

Let me start out by saying that I was in the Auto business for 30 years and I am very familiar with all the different ways that new car buying can be difficult , intimidating, and frankly, deceptive. business for 30 years and I am very familiar with all the different ways that new car buying can be difficult , intimidating, and frankly, deceptive. I came back to Balise for a 2014 Forester after having a great experience in both sales and service on my first purchase, a 2009 Forester. Salesmen Joe Orefice, Sales Manager Randy Sassone, and G.M. James Keiffer went above and beyond to get me what I wanted at a price that I wanted to pay. James repeatedly took time out of his busy schedule to personally assist me. That's BIG! I was treated with respect and consideration at all times. The best compliment that I can give these guys is that if you are unfamiliar or uncomfortable with the dance that you have to do at most dealerships, give them a try. You can trust them to put your interests ahead of the big sell. More

I have purchased many cars over my lifetime. Our experience with Joe Orefice at Balise Subaru stands out as the best of the lot. We purchased a 2013 premium Forrester in Marine Blue Pearl. This c experience with Joe Orefice at Balise Subaru stands out as the best of the lot. We purchased a 2013 premium Forrester in Marine Blue Pearl. This color and model combination is scarce at this time. We negotiated a price in 5 minutes, that was reasonable according to Kelley Blue Book, and Joe undertook to find the car within three days. Two days later he had located one in CT, had it delivered to his dealership and we closed the next day. Joe was straightforward, professional and under promised and over delivered throughout the transaction. I can't recommend Joe or the dealership more highly. The contrast with another local Subaru dealership, where we went first, couldn't have greater. More

Ed and Scott made process of buying a new car so painless- I was almost disappointed at how easy it was! We got a great deal and it was an utter pleasure. painless- I was almost disappointed at how easy it was! We got a great deal and it was an utter pleasure. More

Joe was great through out my first ever new car purchase he was extremely friendly. He was very helpful in explaining how to use all the features my new Subaru crosstrek had to offer. he was extremely friendly. He was very helpful in explaining how to use all the features my new Subaru crosstrek had to offer. More

I had been searching for a used vehicle for about a month, when I found a used Hyundai elantra at Balise Subaru. Before even seeing the car, I was able to negotiate the already fair price of the vehicl month, when I found a used Hyundai elantra at Balise Subaru. Before even seeing the car, I was able to negotiate the already fair price of the vehicle more into my range. The car was even driven to me for a test drive in which I took it to my mechanic, who was pleased with the quality of it. In short, I was very pleased with how accommodating and patient Bryan was during the process and I have not met a better car salesman. More