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Balise Subaru

West Warwick, RI

4.1
307 Reviews

561 Quaker Lane

West Warwick, RI

02893

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Showing 307 reviews

July 18, 2013

Overall I'd rate my experience as positive. I visited Balise Subaru to test drive a 2008 MINI Cooper S. Within minutes I was behind the wheel on a test drive. I showed interest in the vehicle. I was neve More

by iclancy82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 16, 2013

I contacted the dealership via online to find out if a Pre-owned vehicle was still available and got a quick, and informative response back a sales representative. From the moment I contacted the deale More

by MFB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 10, 2013

Great service, no hassles. Scott made me feel real comfortable coming in and purchasing my used ford explorer. My next purchase I’m going straight to Balise and ask for Scott personally. More

by Blairski1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 09, 2013

Scott was great...had the deal done in no time which is important to us and he figured that out quickly and Joe was there to close his 2ND NEW car for us at Balise Subaru... More

by Shitforbrains
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Orefice
July 08, 2013

Overall very good experience; Joe was very polite and helpful with all my questions. Excellent pictures on their web caught my attention about the car I was looking for, and when I got to see the car, it More

by RenatoMalavasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renato Malavasi, Joe Orefice
July 01, 2013

I had such a great first visit when recently leasing a vehicle for my daughter that I decided I would purchase a new Legacy Limited for myself. My follow-on experiences were disappointing. After receivi More

by fedays
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Sassone
Jul 03, 2013 -

Balise Subaru responded

Dear Customer, I am so sorry that you were not taken good care of on your arrival. We were short handed the day you arrived and since hired more staff to handle the over loaded car sales that we have seen. I would like to offer you a free car detail for your trouble of waiting. Thanks, James Kieffer General Manager Balise Subaru

Jul 03, 2013 -

fedays responded

Thanks for the offer, but I live an hour's drive away. And that explains, in part, my frustration with the visit. I did put a lot of thought into the latest review - sorry it had to be so negative. Sorry to see Sandra go. Good luck with Justin.

June 25, 2013

Great experience overall. Friendly and attentive sales staff. Seamless full service experience. I was able to get the vehicle I wanted, at the price I wanted. At no point did I feel pressured. I will reco More

by Mulvey10380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 24, 2013

While overseas, I was looking to purchase a vehicle. Bryan made my shopping experience pleasant and stress LESS! He was very helpful, and full of knowledge regarding the vehicle, options, accessories, p More

by mmv481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 21, 2013

entire process was seamless and smooth. scott provided a much better deal/experience that I had received at another local Subaru dealer. would recommend scott to anyone looking for a new car. More

by jjarret2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 21, 2013

From start to finish my experience with Balise Subaru has From start to finish my experience with Balise Subaru has been nothing about excellent. My girlfriend and other friends of mine had purchased ve More

by Tylerjferrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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