
Balise Subaru
West Warwick, RI
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Sandra and Joe completely went out of there way to find/attain the only Subaru WRX Wagon available in New England with the options I wanted at a cost well below sticker price. If not for them, the ot find/attain the only Subaru WRX Wagon available in New England with the options I wanted at a cost well below sticker price. If not for them, the other option was a special order which would take 4-6 months to arrive. Michael was able to attain an APR below local market for financing and concisely explained additional services to protect/maintain my vehicle. The group of them made purchasing my vehicle a very smooth and informative process. Much of which was done via email to minimize actual time spent at the dealership. When I am in the market for my next Subaru, I will certainly make Balise one of my first options. They completely lived up to their slogan..."You'll Do Better at Balise"! More
Joe made our new car purchase very easy. We did most of our negotiations via e-mail, letting him know exactly what we were looking for. He was very prompt in his responses and found us the exact car we wa our negotiations via e-mail, letting him know exactly what we were looking for. He was very prompt in his responses and found us the exact car we wanted in less than 48 hours. A couple of friendly and stress free visits later and we were off in our new Forester. Mike made the financing portion of the process virtually painless and was very flexible with our questions and thoughts. Overall, great experience and highly recommend. More
My family has bought 4 new Subaru's from this dealership in the past. I Have bought all 3 of mine from Scott Brill. He has found me every Subaru I have wanted and has recently helped me get bac dealership in the past. I Have bought all 3 of mine from Scott Brill. He has found me every Subaru I have wanted and has recently helped me get back into a automatic after i thought I could drive a standard. He worked very hard to make sure I was at the price I needed to be at. Scott is very professional and friendly at the same time. I would buy another car from him any day! More
Amber Palazzo was a wonderful sales person. She was extremely helpful and was able to answer all of our questions. In addition to Amber, Michael Harrington, in the finace office was very knowledgeable extremely helpful and was able to answer all of our questions. In addition to Amber, Michael Harrington, in the finace office was very knowledgeable and informative which made purchasing the vehicle easy and enjoyable. More
So I was looking for a pre owned Subaru. I was looking for either an Outback or a Forester. As a musician, I like to have the ability to carry my gear around and the all wheel drive is always nice in Rhod for either an Outback or a Forester. As a musician, I like to have the ability to carry my gear around and the all wheel drive is always nice in Rhode Island. So I was checking Subaru dealerships websites and I saw a used Forester on the Belise page that was in my price range and what I was looking for. So I emailed the site and Bryan Breedon got back to me quickly and told me about condition and everything else I needed to know. I was interested, so I told him I would be down the next day around two, he gave me his phone number and told me if I needed anything to give him a call. So when I got to the dealership the next day I was greeted nicely. As a first time car buyer and a young guy they treated me very professionally. I took the car for a test drive, Bryan was very knowledgeable about the car. He took time to show me everything about the car and then we got back to the dealership I told him this was the one. So we went inside and started to take care of the paper work. I anxious about this part, because I don't have a lot of credit history and I was worried about if and how high the rates were going to be. They were able to find a good rate and solid monthly payment within my range and I was able to take my 05 Forester home. I'm a very happy car owner. More
Very please with the costumer service recieved both from Sandra Alves and Michael Harrington. Both were very knowlegable and helpful, very accomodating. Would diffinately recommend them and dealership. Bo Sandra Alves and Michael Harrington. Both were very knowlegable and helpful, very accomodating. Would diffinately recommend them and dealership. Both a great assest to the dealership. More
Came in on a busy Saturday to test drive a new Subaru WRX. I was impressed with the car enough to make an offer. I was given a very fair price for the new car as well as my trade in. This is my second ca WRX. I was impressed with the car enough to make an offer. I was given a very fair price for the new car as well as my trade in. This is my second car from Balise and I will continue to do business with them. More
I got the car that I wanted at the price I wanted along with professional courtesy help! I was somewhat apprehensive going out to purcahse a car on my own (without a man!), but found that all of the stori with professional courtesy help! I was somewhat apprehensive going out to purcahse a car on my own (without a man!), but found that all of the stories people told me were not true! It was a good experience. Thank you Scott! More
Bryan was an excellent salesman. This was my first car buying experience on my own and he made the entire process a breeze. He was friendly, professional, and extremely patient. He answered all of my ques buying experience on my own and he made the entire process a breeze. He was friendly, professional, and extremely patient. He answered all of my questions thoroughly and expertly. I would absolutely recommend Bryan to others interested in purchasing a Subaru. I also had a good experience in the service department when there was a problem with my car after only a couple of weeks. They quickly diagnosed and corrected the problem and were very reassuring. Overall, I was very pleased with Balise Subaru. More
I recently brought in my 2004 Subaru Outback H-6 for service and an inspection, after explaining the issues I had with my car to Marc Gervais he was very helpful. I had some vibrations that I assumed w service and an inspection, after explaining the issues I had with my car to Marc Gervais he was very helpful. I had some vibrations that I assumed were wheel bearings and explained it to him that way. Marc is very knowledgeable about Subarus and told me that replacing rear wheel bearings is a common thing for cars the age and mileage of mine (175,000 Miles). He assured me that they would get to the bottom of the vibrations and the other items I asked about plus perform the state inspection while I was at work and have it ready for pickup when my work day was done. They checked out all the issues I had, and found that it was not a wheel bearing but that my tires were worn to a point of vibrating. So we decided to have new tires put on but they didn't have them in stock so Marc ordered the ones I wanted. That day after all the investigating they did to find the source of the vibration and other things I was only charged for the state inspection. I returned the following week to have the tires installed and had another good experience with the service department. I want to thank Marc and the Service team for being ethical and trustworthy and not just installing new wheel bearings because that's what the customer thought it was. More