
Balise Subaru
West Warwick, RI
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Worst car buying experience! Lowballed our trade in (wound up getting 4x as much elsewhere), told us special financing was “only on the sticker price,” and finally gave us a deal only to say 20 minutes (wound up getting 4x as much elsewhere), told us special financing was “only on the sticker price,” and finally gave us a deal only to say 20 minutes later (after we ran home to get our trade in and title) that they were not actually going to honor the deal! My husband was so angry that he called Patriot Subaru from the Balise parking lot, told them the deal Balise broke and Patriot honored it-we got a Subaru from Patriot the next day. This is the 3rd time in 20 years we have tried to get a Subaru from Balise-they are closest to our home. I think we have FINALLY learned our lesson. Not giving as good a deal as another dealer is one thing but rudeness and lying is inexcusable. More
Friendly competent staff. Going for service has been efficient & the use of a loaner car a nice perk. When my car had the bad manners to die while being serviced (head gasket failure) I bought a used ca efficient & the use of a loaner car a nice perk. When my car had the bad manners to die while being serviced (head gasket failure) I bought a used car that day & drove it home. Traded it in some months later for a newer model that I’m happy with. I’ll recommend Balise when asked. More
Our salesperson, Jared, and the entire staff at Balise Subaru in Warwick, RI made the whole car buying experience pleasurable. Great Experience, would reccommend to anyone looking to buy a new car in Rhod Subaru in Warwick, RI made the whole car buying experience pleasurable. Great Experience, would reccommend to anyone looking to buy a new car in Rhode Island. More
Handling of problems When we had a problem, Joe Cukier and the entire staff were exceptionally understanding, considerate and professional. We thank them all for their he When we had a problem, Joe Cukier and the entire staff were exceptionally understanding, considerate and professional. We thank them all for their help in resolving a difficult issue.. More
This was the best experience I've ever had in purchasing a vehicle from any dealership in the past 50 years. I would highly recommend that you speak with sales consultant Scotty Wirta at Balise Subaru in We a vehicle from any dealership in the past 50 years. I would highly recommend that you speak with sales consultant Scotty Wirta at Balise Subaru in West Warwick. He's a nice, helpful guy whose been selling cars for years. No high pressure, easy to talk to. More
Excellent Buying Experience Researched Outback Onyx editions online. From confirmation of advertised vehicles availability to driving my new Outback home only took a few hours. Researched Outback Onyx editions online. From confirmation of advertised vehicles availability to driving my new Outback home only took a few hours. An excellent experience from start to finish. A Seamless transition from an excellent new car purchase price, trade in value, financing, insurance binder, etc. All from a Profession staff: Veronica - online chat, Joe - GM, Elvis - sales, Jed - finance, etc. Thanks for your courteous service and getting me into my new outback from initial online contact to driving home it home in a matter of o few hours. Can’t beat that experience !! More
I want to start off by stating I am in the car business and have experience in all aspects of the operation. I purchased two vehicles within two months from this dealership because of how great I was treat and have experience in all aspects of the operation. I purchased two vehicles within two months from this dealership because of how great I was treated and how seamless everything went. The GM Joe Orefice really goes above and beyond for you. His actions alone proved that the typical stereotype every car dealership has, just simply does not apply to everyone in the business. Joe kept it real. He was completely transparent and I couldn't have received better hospitality from him. As long as Joe plays a part in your experience you will be in great hands. I see that dealership thriving exponentially as long as Joe is there. More
Balise Subaru is Excellent!! I’ve never had a car loan before. Balise Subaru was able to get me approved with no problem! They have excellent employees, who are very respectful an I’ve never had a car loan before. Balise Subaru was able to get me approved with no problem! They have excellent employees, who are very respectful and kind to their customers. I would 100% recommend going to Balise Subaru for your next car buy! More
Thank you to Joe Joe Orefice recently helped me resolve a long standing problem with mileage reimbursement from Chase. He was very patient and understanding. I appre Joe Orefice recently helped me resolve a long standing problem with mileage reimbursement from Chase. He was very patient and understanding. I appreciate all of his help; the check finally arrived. -MJW More