
Balise Subaru of Hadley
Hadley, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Our sales rep Todd Gerry was awesome. Todd is very knowledgable with the Subaru product and was able to answer all our questions and concerns regarding our purchase of the Forrester. He spent a lot o knowledgable with the Subaru product and was able to answer all our questions and concerns regarding our purchase of the Forrester. He spent a lot of time with us and we felt very relaxed. He was not "pushy" at all. We definitely recommend Todd. The dealership was not high pressure sales which made it an enjoyable experience and made us want to purchase the car at Steve Lewis as compared to one of their competitors. The only complaint we have of the dealership is that we had to get our own inspection sticker after we picked up our new car. We feel this should have been done by the dealership. We realize this dealership does not have an inspection station at their location, but feel they could have brought our car for its inspection at a station that offers that service so we did not have to take "our" time to do this. More
Agreed to a price on the phone. After a two hour trip to their dealership, they would not honer that number. When asked if I mislead them the answer was no. We wasted half a day to simply be lied to. I w their dealership, they would not honer that number. When asked if I mislead them the answer was no. We wasted half a day to simply be lied to. I would never consider this dealership in the future. More
This dealership was recommended to us by friends and the staff there did not disappoint. We visited on the very busy President's Day weekend and our sales representative, John Acadia was both welcoming and staff there did not disappoint. We visited on the very busy President's Day weekend and our sales representative, John Acadia was both welcoming and helpful as he walked us through the process of purchasing our new Subaru Forester....so far we love it! I felt immediately comfortable working with John and would highly recommend him to anyone thinking about purchasing a Subaru. Overall it was a positive experience. More
Great service, really friendly people to do business with. Great inventory with a variety of awesome vehicles. Stop by for a wonderful experience and a vehicle you'll fall in love with. with. Great inventory with a variety of awesome vehicles. Stop by for a wonderful experience and a vehicle you'll fall in love with. More
Todd Gerry was great to work with -- low key, low pressure (which we greatly appreciated), but very professional. Todd was extremely knowledgeable -- he knew everything about the car. Answered all ou pressure (which we greatly appreciated), but very professional. Todd was extremely knowledgeable -- he knew everything about the car. Answered all our questions. Easiest car purchase we've ever made. More
The people at Steve Lewis were very pleasant and personable. They made the buying process easy, every step of the way. My wife and I were able to try each car we were interested in and then decide personable. They made the buying process easy, every step of the way. My wife and I were able to try each car we were interested in and then decide what we liked best. We purchased a 2012 Outback Limited. More
The sales staff displayed extensive interest in ensuring customer satisfaction, personalized attention, and knowledge of the product. The staff worked to obtain a sales price and financing that I was comfo customer satisfaction, personalized attention, and knowledge of the product. The staff worked to obtain a sales price and financing that I was comfortable with pursuing. The staff were not overly aggressive in their sales approach, but were accomodating in working to find a vehicle for our family that would best meet our needs. My salesman Dave provided a lot of personal attention and was very friendly. More
I had a tricky situation where I needed to buy a car on Monday. I spoke with Todd Gerry first thing on Monday morning and within 2 hours had a car selected and ready-to-go. I was able to drive off of the l Monday. I spoke with Todd Gerry first thing on Monday morning and within 2 hours had a car selected and ready-to-go. I was able to drive off of the lot with it in short order and I'm thrilled with the 2012 Impreza wagon. Todd was very helpful and with his years of product knowledge and customer service expertise, is probably the finest sales representative I have ever dealt with -- he listens and supplies without any pushiness at all. The new facility is gorgeous, very comfortable, and has a very pleasant atmosphere with many nice little things such as coffee, tea, water, and a TV. Without reservation, I will recommend Todd Gerry at Steve Lewis Subaru as the go-to man to get you sorted with your car. More
John and everyone at Steve Lewis Subaru were absolutely a pleasure to work with... I've never had such an easy car-buying experience and I love my new Legacy! pleasure to work with... I've never had such an easy car-buying experience and I love my new Legacy! More
Everyone was incredibly professional, no hard sell. And, everyone was very upfront and honest with us about the sale. Compared to the other dealerships around the area, employees here were much more intell everyone was very upfront and honest with us about the sale. Compared to the other dealerships around the area, employees here were much more intelligent and enjoyable to work with. More