Balise Subaru of Hadley

From the moment I got to Steve Lewis Subaru to when I picked up the car the staff were excellent and treated me great. David Hanks was very accommodating and friendly. All the pricing was done right in f picked up the car the staff were excellent and treated me great. David Hanks was very accommodating and friendly. All the pricing was done right in front of me and put in terms that were easy to understand. He was honest and definitely knew the it was the car I wanted and did everything he could to make sure I was satisfied and have me on the road the next day. Myron Callender was very helpful with the financing and let me know all of my options without being to pushy. Overall a great experience and it will the first place I go when its time for another car. More

This is the second car I have purchased from Steve Lewis Subarau. Without a doubt, I have never worked with a dealership and salesman that went further to ensure that I was happy and satisfied. They really Subarau. Without a doubt, I have never worked with a dealership and salesman that went further to ensure that I was happy and satisfied. They really stepped up when some logistics with the Massachussets RMV delayed the registration for a day and they then drove the car up to my son in Hanover for me. Superior service! More

We went to Steve Lewis looking for a Legacy. Todd and Michael were both quite friendly, made us feel very comfortable. They really stepped up to the plate when we started talking about the bottom line. B Michael were both quite friendly, made us feel very comfortable. They really stepped up to the plate when we started talking about the bottom line. Because they did not have the vehicle in stock, they kept us apprised every step of the way while the vehicle was located and transported to the dealership. They gave us a timeline for everything that was done as they knew it was important to us - most importantly, they kept their word on everything. More

I had a positive and productive experience. The salesperson was very helpful with everything. He helped me with all the information I needed before making my decision to buy the car. salesperson was very helpful with everything. He helped me with all the information I needed before making my decision to buy the car. More

We went to Steve Lewis looking for an Outback. We had already visited two other dealers, and had done some research on pricing etc. We dealt with Todd Gerry, who was incredibly patient with us and very w already visited two other dealers, and had done some research on pricing etc. We dealt with Todd Gerry, who was incredibly patient with us and very willing to accomodate our (many) requests. Ultimately, even though I might have got a slightly cheaper car from another dealership, I felt that I got very good value for my money. More

The experience was "all about us"! Our salesman, John Acadia, was thorough. He made sure all of our questions were answered and we got more car than we had planned on for a lower price tha salesman, John Acadia, was thorough. He made sure all of our questions were answered and we got more car than we had planned on for a lower price than expected! We will definitely go back there, not just for another vehicle, but to have our wonderful 2011 Subaru Forester Turbo serviced for many years to come. The whole team was great & made us feel like we were family! More

We recently traded in our old Subaru for a new one at Steve Lewis Subaru. John Acadia was the salesperson we dealt with. He took us for a test drive and explained all the features on the dashboard to u Steve Lewis Subaru. John Acadia was the salesperson we dealt with. He took us for a test drive and explained all the features on the dashboard to us. It was a pleasant buying experience and we will be going there for service in the future. More

I stopped at Steve Lewis Subaru after seeing one of its fresh flower-bedecked Foresters leading the annual Bridge of Flowers race in Shelburne Falls. Steve Lewis Subaru was one of the sponsors of the race fresh flower-bedecked Foresters leading the annual Bridge of Flowers race in Shelburne Falls. Steve Lewis Subaru was one of the sponsors of the race this year. I pointed to the Forester and said to a friend "I want that car". The following day, as I was pricing used cars in Northampton lots, my vehicle, with 156,000 miles on the odometer, broke down and had to be towed back to Shelburne Falls. I always purchase used cars and with that goal in mind drove to Steve Lewis Subaru in a borrowed car the following day. I fully intended to look at used cars, not necessarily to buy anything. I sought out Todd Gerry who I have known for many years. Without the slightest "push" from him I decided to purchase a brand new Forester. Probably a bit shocked at the short amount of time that had passed between my entering the dealership and committing to the puchase, Todd was great to work with as was Myron and everyone else I interacted with that day and the next day when I picked up the car. Arranging financing was easy as was every other part of the transaction. I would highly recommend Steve Lewis Subaru....and Todd... and already have! The only real problem I encountered was the dealership location. Getting into traffic on Damon Road is, quite frankly, a bad dream. I have heard that the dealership my be relocating soon and I hope that rumor is true. Susan Shauger Buckland More

In the past 10 years I have enjoyed the confidence and reliability of the Subaru Outback wagon. In 2008 I bought my 2nd one and Todd provided outstanding customer service. His extensive knowledge of the reliability of the Subaru Outback wagon. In 2008 I bought my 2nd one and Todd provided outstanding customer service. His extensive knowledge of the products is impressive and the low key sales approach is always refreshing! Recently I was interested in "trading up", so I contacted Todd to let him know what I was looking for. He located the exact outback, my 3rd in the options and color I wanted within 24 hours! I highly recommend asking for Todd when contacting Steve Lewis Subaru! More

My wife and I recently stopped by Steve Lewis Subaru to look at Outbacks. We were really just looking for information and maybe a test drive. We had time to walk the lot and take our time to look without t look at Outbacks. We were really just looking for information and maybe a test drive. We had time to walk the lot and take our time to look without the usual high pressure salesman breathing down our neck. We decided to walk in and get some information about a Limited 2.5 Outback that caught our eye. We were greeted by Todd Gerry who was very pleasant and knowledgeable. He ran some numbers by me and I had some questions which he promptly directed to his sales manager, Myron. No going back and forth between sales and managers. What a concept. Over a period of two days I was kept up to date with timely information without pressure. Steve Lewis introduced himself to me the day before I signed on the dotted line and I immediately felt like I was in the right dealership. I have bought over 60 cars in my lifetime, so I feel as though I have enough experience with dealerships to say, this was one of the most pleasurable experiences I have ever had buying a new car. Needles to say, I am now a proud owner of a 2011 Subaru Outback Limited 2.5. More