
Balise Subaru of Hadley
Hadley, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,382 reviews
I've purchased 5 cars over the years from Steve Lewis Subaru. The latest & the best is my 2011 Legacy! Dave Hanks took the time to explain everything about this beautiful car. He even took the time to se Subaru. The latest & the best is my 2011 Legacy! Dave Hanks took the time to explain everything about this beautiful car. He even took the time to set up my satelite radio, and make sure my bluetooth was properly connected with my phone. Everyone in the dealership is always smiling & friendly. I feel like a member of a family rather than just another customer. I can't imagine buying a car from any other dealer! Each time I've ever needed service I am assured that it will be done right & delivered to me on time - no worries there. You will NOT be disappointed in any way if you decide to buy from Steve Lewis Subaru!!! Mary G, Belchertown, MA More
My Steve Lewis Subaru car buying experience was My Steve Lewis Subaru car buying experience was wonderful. They are friendly and not aggressive. The Subaru’s vehicles are so perfect for New Engla My Steve Lewis Subaru car buying experience was wonderful. They are friendly and not aggressive. The Subaru’s vehicles are so perfect for New England winters. I needed a car and a dealership I could trust. I purchased the Forester and it matches my needs. Hoping the Hybrid version is available in four years! I have used Steve Lewis Subaru in the past, when I owned a Subaru Outback and I was always impressed by the service, not to mention the car shuttle service during my busy work day schedule. More
Buying a car is not what one might call a fun experience, but Larry tried to make our experience as relaxed and low-key as possible, which we appreciated. We knew what we wanted so we did not need key inform but Larry tried to make our experience as relaxed and low-key as possible, which we appreciated. We knew what we wanted so we did not need key information so much as a tour of some Subarus, information about the warranty, and some drive time. Larry was extremely friendly, helpful, and pretty thorough as well, all this with a newborn infant at home! Pretty impressive. We would definitely recommend Larry Flakes as a salesperson and would buy another car from him and Steve Lewis Subaru for sure. More
I wouldn't have thought of writing a review for a salesman but I worked with Myron and the whole experience is what I think we have always wanted from a car salesman; friendly, knowledgeable, great l salesman but I worked with Myron and the whole experience is what I think we have always wanted from a car salesman; friendly, knowledgeable, great listening skills, no pressure and just plain helpful. Follow up was great and no hassle and everything that was said was going to be done was done. The whole experience was really great. More
Low Pressure - Excellent Service Department - Good Selection - Fair Trade In Value - Flexible Business Processes Reasonable Product Knowledge - Moving soon to a much more convenient location - Selection - Fair Trade In Value - Flexible Business Processes Reasonable Product Knowledge - Moving soon to a much more convenient location - Great News Great Local Community Support and reputation More
My name is Sasha Krumholz Lynn and Brian was the gentleman that sold the subaru forester, 2011 (gray color) to me. He was very informative and very patient with me as I asked questions about the ame gentleman that sold the subaru forester, 2011 (gray color) to me. He was very informative and very patient with me as I asked questions about the amenities included, the price and the optional services such as the option to buy an oil change package that would save me money in the end and ensure that it is easier for me to keep up with services due for the car, etc. He also was very calm with my racecar test-driving, to make sure the car can handle my highway driving. :) Thank you very much Brian, you were great and I will certainly recommend you to others. More
I went to Steve Lewis Subaru after another Subaru dealership in the area had given me an awful experience. As soon as I walked in, Larry was very friendly, funny, and professional. He quickly had m dealership in the area had given me an awful experience. As soon as I walked in, Larry was very friendly, funny, and professional. He quickly had me in a few cars to test drive, and helped me pick out a great low mileage Legacy. They had the car ready just as they promised when I came back to pick it up. Even though they wouldn't budge on the price, it was worth paying slightly more than I would have at the other dealership, as everything else about the buying experience was excellent. I will definitely recommend Steve Lewis Subaru (and Larry) to any of my friends or family. More
This dealer understands fully what customer service This dealer understands fully what customer service means. When I walked into this dealership I was looking to see if a Subaru might be my next This dealer understands fully what customer service means. When I walked into this dealership I was looking to see if a Subaru might be my next car. I was impressed with the no pressure environment and Todd Gerry was very professional, easy to deal with and patiently did everything possible to accomodate me and my hectic schedule. I felt it to be a pleasant transaction from start to finish and needless to say I bought my Forester within a few hours and now know I did the right thing! More
My wife and I visited this dealership with our two kids (ages 3 and 5). Car shopping with little ones is definitely a different experience. We test drove 3 cars, while exchanging car and booster seats alon (ages 3 and 5). Car shopping with little ones is definitely a different experience. We test drove 3 cars, while exchanging car and booster seats along the way. The sales staff was patient through our car seat relays and "deciding time" in the showroom. They offered us a variety of options as we decided between a Forester and an Outback. We were impressed as the entire Steve Lewis team worked to answer our quesions, obtain financing, and get us a great deal on a new Forester Limited. This experience was decidedly different from the last time we purchased a new car at a different dealership. We are definitely happy with the great hometown service that we received at Steve Lewis Subaru. More
This is my fifth Subaru and the 4 previous ones were from Bertera, which I made clear to the dealer. After much dickering, they were able to meet my price and put our future relationship ahead of the small Bertera, which I made clear to the dealer. After much dickering, they were able to meet my price and put our future relationship ahead of the small difference in price. To me, this shows that Steve Lewis is a company that values their customers and is not just out to "squeeze the customer dry." Everybody at the dealership was friendly and easy to deal with. Although I didn't necessarily want to take the car out for a test drive until I knew the bottom line, Myron suggested that I do so in case I might prefer the Impreza, a cheaper model. Again, to me, this shows that they are more concerned about meeting the customer's needs than making as much money as possible. I would highly recommend Steve Lewis to anyone and Myron was a pleasure to work with and was very knowledgeable, yet down-to-earth. I think the nicest thing about Steve Lewis was that it was more like the old mom-and-pop stores rather than the big corporations that aren't concerned about their customers. I have no doubt that when I eventually purchase my sixth Subaru, it will be at Steve Lewis. (and I am a hard customer to please!) More