Balise Subaru of Hadley

We had a wonderful experience at Steve Lewis Subaru. Dave Hanks was very friendly, knowledgeable, helpful, took the time to walk us through every detail and to accommodate our needs. The whole process w Dave Hanks was very friendly, knowledgeable, helpful, took the time to walk us through every detail and to accommodate our needs. The whole process was simple,fast and pleasant! highly recommended More

Fantastic experience. Had been to another dealer in the area and had a very bad experience there. Walked into Steve Lewis, introduced to David Hanks and he helped me and answered every question I had. Thi area and had a very bad experience there. Walked into Steve Lewis, introduced to David Hanks and he helped me and answered every question I had. This was the absolute best car buying experience that I ever have had. More

I had a very positive experience working with Steve Lewis I had a very positive experience working with Steve Lewis Subaru and Todd Gerry and Randy Sefton in particular. They both went above and beyond in m I had a very positive experience working with Steve Lewis Subaru and Todd Gerry and Randy Sefton in particular. They both went above and beyond in making sure I was well taken care of under challenging circumstances with my previous car. I very much appreciated the straight forward and honest manner in which they assisted me in getting into a new car. I would strongly recommend considering Steve Lewis Subaru and Todd and Randy in particular if looking to purchase a Subaru. More

My experience with Steve Lewis Subaru was more than exceptional in every aspect, from my first contact after I requested a quote online, to the delivery of the vehicle. John took care of me from the b exceptional in every aspect, from my first contact after I requested a quote online, to the delivery of the vehicle. John took care of me from the beginning. I was very impressed with his knowledge of the vehicle, he showed me every little detail. He was very friendly and patient with me since buying a car is an important decision he didn't push me. The dealership was able to meet my needs in terms of financing which was great. They made every effort to get me into the car the same day (i leave an hour away), John even offered to drive back to my house with me to pick up the title of my car that i was trading in. It turned out that the title wasn't at my house (oops). John didn't make a big deal out of it when he really should have since i promised that i had the title. So basically John drove a couple hours under the snow for nothing and didn't get mad at me (now that is customer service). I will definitely recommend Steve Lewis Subaru to any one looking to get a Subaru in the Berkshires Area. More

Very friendly and willing to work around my difficult schedule! They were willing to work with me primarily over the phone as my old car had been totaled in an accident and I wanted to decrease the amou schedule! They were willing to work with me primarily over the phone as my old car had been totaled in an accident and I wanted to decrease the amount I of trips I would need to take to the dealership. More

John is not your average salesman. That was at least my experience when I purchased my new car from him last week. I was lucky enough to deal with a great guy! I have always been distrustful of salesmen, e experience when I purchased my new car from him last week. I was lucky enough to deal with a great guy! I have always been distrustful of salesmen, especially car dealers but this time I was surprised to see that contrary to my expectations, honesty and integrity were part of this transaction! Have I mentioned a commitment to customer service? I knew exactly what I wanted when I walked through the doors having done a lot of research online, but I was pleased to see that John exceeded my expectations with his careful listening, over-time commitment and deep understanding of my situation. At no time did I feel pressured or distrustful. He was extremely respectful and really caring. After hours of negotiations and tons of questions I got the car I wanted with all the options I hoped for. Simply put, john is awesome! More

Even though I was not easy customer John took very good care of me and I got a great car Subaru Legacy. John was very knowledgeable he answer any questions I had . He made the experience strees free .He he care of me and I got a great car Subaru Legacy. John was very knowledgeable he answer any questions I had . He made the experience strees free .He helped with my entire decison making progress.He listened to my needs and found the perfect car for me. I would recommend asking for him if you are looking for some one that will be dependable and answer any questions you may have along the way.It was pleasure to deal with him. More

We were very pleased with the entire process of buying a car from Steve Lewis Subaru. John didn't pressure us in any way. This is the second vehicle we have bought at this dealership and would feel perfect car from Steve Lewis Subaru. John didn't pressure us in any way. This is the second vehicle we have bought at this dealership and would feel perfectly comfortable recommending them to our friends. More

My experience at the dealership was outstanding and actually pleasant. John was vey accommodating and informative and made my wife and I feel very at ease and comfortable with our decisions. John was v actually pleasant. John was vey accommodating and informative and made my wife and I feel very at ease and comfortable with our decisions. John was very friendly and I would strongly recommend my friends and relatives visit Steve Lewis and ask for John Arcadia. I would definetly go back and look for another new vehicle very soon! Thanks for everything. More

I worked extensively with Todd to find the right car for me, at the right price. Coming from out-of-state to start a new job and buy my first car added to the stress of car shopping, but Todd and the rest me, at the right price. Coming from out-of-state to start a new job and buy my first car added to the stress of car shopping, but Todd and the rest of the staff at Steve Lewis worked with me to make sure I got exactly what I needed. I could not be happier with my experience at Steve Lewis or my new car. More