Balise Subaru of Hadley

We recently purchase a 2011 Subaru Outback. We checked out a few dealerships, but our last was our final choice, Steve Lewis Subaru. Their selection of models first kept us there upon arriving, but the se out a few dealerships, but our last was our final choice, Steve Lewis Subaru. Their selection of models first kept us there upon arriving, but the service and treatment by Myron and a few others was what made the decision easy for us. On a busy day, and with 2 children (ages 4 and 7), we left content and I recommend Steve Lewis for anyone looking to buy a Subaru. We knew which car we wanted and the process was simple and respectful. We did our research prior to the deal and feel good about the price. At the time of pick-up, the car was very well prepared and Myron was available to once again review all the features of our new car. I appreciated the follow-up call regarding any questions. This is why I would return to Steve Lewis in the future. More

I never thought that buying a new car would be this much fun. My salesperson, Myron, was honest, reasonable, patient, and very personable. Without a doubt, I recomend Steve Lewis Subaru, Myron, and the rest fun. My salesperson, Myron, was honest, reasonable, patient, and very personable. Without a doubt, I recomend Steve Lewis Subaru, Myron, and the rest of the staff for your next Subaru purchase. I just wish I could buy more Subarus them. More

Myron was a great salesman--friendly, upbeat, and attentive. I really enjoyed my test drives, and he was extremely patient, making the whole experience lots of fun. Mike and Joe were also helpful wit attentive. I really enjoyed my test drives, and he was extremely patient, making the whole experience lots of fun. Mike and Joe were also helpful with the financial end of things. I would certainly recommend this dealership, and Myron in particular as a go-to in sales. More

Everyone was very friendly and helpful at the dealership, and they took care of everything from financing to registering my new car for me. Myron was a great help through the whole process and has made himse and they took care of everything from financing to registering my new car for me. Myron was a great help through the whole process and has made himself available to answering questions even after I left with the new vehicle. Highly recommended! More

I am nearly 70 years old and in all the time I have been on this planet, I have only encountered three sales personnel I would recommend to others. Myron Callender is among the very best for simple, yet unc on this planet, I have only encountered three sales personnel I would recommend to others. Myron Callender is among the very best for simple, yet uncommon reasons. Myron possesses a rare quality in sales personnel: integrity. He couples this with considerable patience, helpfulness, and a very engaging personal manner. When I pestered Myron with a variety of specifics, he pleasantly and industriously dealt with each of them. Despite my suspicion I was giving him a difficult time, at no point was that apparent in Myron's manner or responses. Myron is an exceptional young man and just the kind of salesman to whom I will send my friends and others. Further, I anticipate that anyone who deals with Myron will come away with the same positive impressions that I have gleaned. Now if only we could get Myron to share his attitude and approach with bankers, insurance executives, and CEOs, what an improved country this would be. I recognize that this recommendation may seem too positive to be believed. In the spirit of science, I would recommend that you put it to the test. Stop by Steve Lewis Subaru and seek Myron out yourself. More

The sales person was assertive and not pushy, did find the vehicle that was wanted and did correct the few difficulties there were after the sale. If the dealer location had more visitor parking space, t the vehicle that was wanted and did correct the few difficulties there were after the sale. If the dealer location had more visitor parking space, that would be helpful. The service department is effective and friendly. More

We are so pleased to have found Steve Lewis Subaru dealership. We'd shopped around, with little response from our local dealer. The minute we arrived at Steve Lewis Subaru, we were greeted in a friend dealership. We'd shopped around, with little response from our local dealer. The minute we arrived at Steve Lewis Subaru, we were greeted in a friendly manner & taken seriously as potential buyers. We were purchasing our 9th Subaru so we knew what we wanted & got exactly that! The whole process was made so easy by Dave. There was no pressure to buy; just the facts, once we told him we were looking for a manual, 5 speed, 2011 Forester, he kindly offered to order one for us. But we were fortunate in that the Forester they had available in the lot...was a perfect match with our needs! Dave arranged everything for us, with no fanfare, but a true sense of customer appreciation & respect. He is clearly the salesperson for us. He listened & came through for us during the purchasing process. We were so impressed with his honesty, the very reasonable price, and the support we received from all of the Steve Lewis staff we came in contact with. From the minute we walked into the showroom until a few days later when we picked up the car, we felt Dave's knowledge & experience in each transaction. Steve Lewis Subaru made a potentially stressful time, that of buying a new car, as easy & painless as possible. Most importantly, they knew we were BIG Subaru fans already, so the "sell" was easy, friendly & made for an exciting experience. Even though we were new customers at Steve Lewis, we were treated like good friends. We've been recommending Steve Lewis Subaru to all of our friends in the Berkshires...it's definitely worth a short trip over the mountainfor this type of exceptional service! Thanks to David Hanks & all of the team at Steve Lewis Subaru for making our new Forester purchase a wonderfully positive experience! When we need another Subaru, we'll be back! Patricia & Franco Pellegrino PS: The 2011 Forester has surpassed our expectations! A wonderful ride. Loving it! More

Although this dealer is small in size, they are big in customer satisfaction. Their sales staff, management, and service personnel are extremely knowlegeable and friendly. We felt at home with no high pr customer satisfaction. Their sales staff, management, and service personnel are extremely knowlegeable and friendly. We felt at home with no high pressure sales tactics. Not only were they responsive to our new car needs but they were willing to negotiate price in a friendly and fair manner which delivered a competitive price which was unbeatable. This is the second car our family has purchased at this dealership. After the sale the service department has always taken care of our vehicles in a professional manner. We intend to continue to use their service department for all of our cars.We especially appreciated Todd Gerry, our sales associate. He made our experience pleasureable and reinforced the reasons we will continue to purchase our cars at Steve Lewis Subaru. He is extremely low key and serves the customer's needs.It was well worth traveling a little bit further from Springfield, MA area to purchase our vehicle and I would highly recommend them to anyone. More

This was a wonderful place to buy a car. They were not pushy and worked with you. They were always friendly and were not the typical car salesmen. I got a great car at a great price. I took my time when l pushy and worked with you. They were always friendly and were not the typical car salesmen. I got a great car at a great price. I took my time when looking and waited until the time was right. I got all the options that I wanted in a car and more. I did not feel like I was pushed into a deal that I did not want. More

This was the best new car purchase I have ever experienced. Friendly, helpful, thorough and an overall pleasant experience. I would recommend this dealer and the Subaru Outback to any one. From th experienced. Friendly, helpful, thorough and an overall pleasant experience. I would recommend this dealer and the Subaru Outback to any one. From the time I walked into the dealership to the time I drove my new car off the lot I felt not pressure and every question was answered thoroughly and completely. Dave More