Balise Subaru of Hadley

Sales and finance dept were great, I would have given 5 stars, but the fact that they don't do vehicle inspections was kind of inconvenient, Not a deal breaker by any means,that is the only hiccup about th stars, but the fact that they don't do vehicle inspections was kind of inconvenient, Not a deal breaker by any means,that is the only hiccup about the whole process,everything else was very smooth and painless, I would have given a 4 1/2 star review but that wasn't an option. Love the car More

Very efficient, always friendly and willing to answer any questions. On this occasion I was out within 15 minutes of my scheduled appointment time! questions. On this occasion I was out within 15 minutes of my scheduled appointment time! More

everyone was very friendly and helpful in answering all my questions. very low keyed, no pressure sales tactics. a comfortable buying experience. my questions. very low keyed, no pressure sales tactics. a comfortable buying experience. More

Steve lewis went above and beyond to honor their repair warranty on a clutch job. warranty on a clutch job. More

Love my trip to Steve Lewis. From the time you step in to the service area until I leave the lot. From the time you step in to the service area until I leave the lot. More

I was in need of an oil change and not sure what other routine maintenance should be done.I questioned tire rotation and was told tires were wearing evenly. A cabin air filter was reccomended and that was routine maintenance should be done.I questioned tire rotation and was told tires were wearing evenly. A cabin air filter was reccomended and that was done. A little more expensive than I expected but otherwise satisfied. More

Always exceptional customer service and no hesitation to offer a loaner vehicle for free while service is being completed. offer a loaner vehicle for free while service is being completed. More

Todd was amazing! Kept me informed throughout the process. Very accommodating of my time. Very professional. Kept me informed throughout the process. Very accommodating of my time. Very professional. More

They didn’t send the tire scan until after they changed the tires, or I would have said no. They didn’t notice a wheel bearing was breaking and I ended up back in the next day, waiting for hours. At least the tires, or I would have said no. They didn’t notice a wheel bearing was breaking and I ended up back in the next day, waiting for hours. At least they made it right. My car is now making weird noises and the brakes grind. I think it worked better before I went in. More

My car salesman was very patient and had a lot of expertise when it came to selling me my forester. expertise when it came to selling me my forester. More