Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Balise Subaru of Hadley

Hadley, MA

4.8
3,393 Reviews
Call Dealership (413) 584-5355
View Awards

315 Russell St

Hadley, MA

01035

Directions

By Type

3,393 Reviews of Balise Subaru of Hadley

April 27, 2022

everyone was very friendly and helpful in answering all my questions. very low keyed, no pressure sales tactics. a comfortable buying experience. More

by CYAG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Tyler Griswold, Ryan Spahl
Report | Print
Apr 28, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

April 27, 2022

Todd was amazing! Kept me informed throughout the process. Very accommodating of my time. Very professional. More

by tjberube
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Todd Gerry, David Hanks
Report | Print
Apr 28, 2022 -

Balise Subaru of Hadley responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that we were able to assist you and that you had such a positive experience. Joe Clark General Manager

April 27, 2022

Always exceptional customer service and no hesitation to offer a loaner vehicle for free while service is being completed. More

by JENLYNNLYNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Apr 28, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 27, 2022

Steve lewis went above and beyond to honor their repair warranty on a clutch job. More

by matthenry30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz
Report | Print
Apr 27, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

April 26, 2022

They didn’t send the tire scan until after they changed the tires, or I would have said no. They didn’t notice a wheel bearing was breaking and I ended up back in the next day, waiting for hours. At least More

by Megana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse
Report | Print
Apr 30, 2022 -

Balise Subaru of Hadley responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Clark General Manager

April 26, 2022

My car salesman was very patient and had a lot of expertise when it came to selling me my forester. More

by KINCAIDOLIVIAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Scott Lunt, Ryan Spahl
Report | Print
Apr 27, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

April 26, 2022

Excellent knowledgeable salesman Rich, told them what I wanted, no pressure and delivered perfectly. Very happy More

by TRAVELINTIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Hanks, Rich Grono
Report | Print
Apr 27, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Rich here at Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 26, 2022

The service department is always prompt and knowledgeable. Jesse and his team is very accommodating and willing to help customers. Waiting area is comfortable. More

by DOWNATTHEBEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Apr 26, 2022 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

April 25, 2022

My service was very good. My representative was friendly, respectful, and very helpful. I will continue to bring my car here. More

by roxanemari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 26, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 25, 2022

Very helpful, Tyler (the salesman) was extremely knowledgeable about all the vehicles I looked at and the service department is great as well. More

by kevingirard26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold
Report | Print
Apr 26, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

1
...
23
24
25
...
340