Balise Subaru of Hadley

When I was told that the service I needed was longer than I expected, they quickly offered me a loaner for the day. And they explained the need for some additional brake work to get my permission, which I ap I expected, they quickly offered me a loaner for the day. And they explained the need for some additional brake work to get my permission, which I appreciated. My car was ready when they said it would be. More

They were very polite and a nice building but when I went to pick up my car it wasn’t detailed perfectly. to pick up my car it wasn’t detailed perfectly. More

Steven Lewis Subaru provide excellent oil change service. I like that one can come in for oil change without an appointment! I like that one can come in for oil change without an appointment! More

Just ordered a new forester with Brian Ford. He was very patient and never pushy. Took a great amount of time with us. Jesse in service department is excellent. He is one of the main reasons we He was very patient and never pushy. Took a great amount of time with us. Jesse in service department is excellent. He is one of the main reasons we are staying with Steve Lewis! More

Great staff, excellent service, the attention to detail and overall customer service is really impressive. and overall customer service is really impressive. More

This dealership has the best staff in all areas that give me good customer service each time I'm there. My service took no time at all! Thank you me good customer service each time I'm there. My service took no time at all! Thank you More

The service department took my car in right on time and got the work done promptly. The staff is friendly. My only criticism is “the upsell”. When I bring the car for a oil change and they “recommend “ a c got the work done promptly. The staff is friendly. My only criticism is “the upsell”. When I bring the car for a oil change and they “recommend “ a cabin filter for $69...it’s a $12 filter. More

It was great to be offered a loaner car since our service was expected to take about six hours. was expected to take about six hours. More

I drive from Longmeadow to have my car serviced here because everyone at Steve's is knowledgeable, friendly and accommodating. I wouldn't think of taking my car anywhere else for service. Five stars fro because everyone at Steve's is knowledgeable, friendly and accommodating. I wouldn't think of taking my car anywhere else for service. Five stars from me. More

Jesse and the Service Team are incredible, fast turn-around and superior work. They exceed customer satisfaction to elicit customer loyalty! turn-around and superior work. They exceed customer satisfaction to elicit customer loyalty! More