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Balise Subaru of Hadley

Hadley, MA

4.8
3,384 Reviews

315 Russell St

Hadley, MA

01035

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3,384 Reviews of Balise Subaru of Hadley

February 07, 2022

Wonderful experience with the sales department. Buying a new car was easy and whole process was explained along the way. Left very comfortable! More

by K8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Michael Teixeira, Tyler Griswold, Ryan Spahl
Feb 08, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

February 07, 2022

I've purchased three cars from this dealer over the years. I have always been pleased with the process, but an important part of what keeps me coming back is the excellent service department: always co More

by JCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Feb 08, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

February 07, 2022

Brain Kane was very knowledgeable and patient with us for about 4 hours while we flip-flopped over weather to buy or lease, trade in or purchase a used car. He sincerely wanted to make us happy and we are v More

by SMOLOWITZJU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks
Feb 08, 2022 -

Balise Subaru of Hadley responded

Thank you so much for choosing Steve Lewis Subaru! Congrats on your new purchase, and let us know if we can be of any more assistance! Joe Clark General Manager

February 03, 2022

Great service took care of my oil change covered everything for my 84000 mile checkup pointed out service I will need in my next appointment More

by bilodeaur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Feb 03, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear Benny, Terra, and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

February 03, 2022

Steve Lewis Subaru gets my most enthusiastic recommendation. Both the sales and service departments are top-notch and I feel genuinely cared for every time I call or visit. Over the years I've b More

by MRSBROOKEHOPKINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Michael Teixeira, Jack Walczak, Vincent Zanetti, Jason Bastia
Feb 03, 2022 -

Balise Subaru of Hadley responded

Mrs. Brooke, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

February 02, 2022

I have been with Steve Lewis Subaru since 2005, and in that time, have received nothing but the best service! The Service Team is always courteous and helpful! More

by TORIN.MOORE
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Benny Cruz, Terra Hondrogen, Vincent Zanetti
Feb 03, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

January 31, 2022

I used the Express Service for an oil change and tire rotation. And it was indeed Express! Considering staffing shortages and these crazy Covid times, I was pleasantly suprised at how quick it was. More

by penny.leveritt
Recommend Dealer
Yes
Employees Worked With
someone else in service
Jan 31, 2022 -

Balise Subaru of Hadley responded

Penny, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

January 27, 2022

Friendly staff. Good communication by cell phone. Accurate timing of service. Helpful info regarding next service appointment More

by SUEHANLEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jan 27, 2022 -

Balise Subaru of Hadley responded

Sue, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

January 27, 2022

Excellent customer service beginning to end of visit. Will return for future needs. Work completed before initial estimate More

by johnce34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jan 28, 2022 -

Balise Subaru of Hadley responded

John, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

January 27, 2022

Service done quickly Made it easy for meNo appointment Service done quickly Made it easy for me No appointment necessary made service very convenient and easy on my schedule More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jan 27, 2022 -

Balise Subaru of Hadley responded

Jon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

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