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Balise Subaru of Hadley

Hadley, MA

4.8
3,384 Reviews

315 Russell St

Hadley, MA

01035

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3,384 Reviews of Balise Subaru of Hadley

October 13, 2021

Tyler was perfectly helpful and the whole event went smoothly. I will be very satisfied working with Tyler on my next lease. More

by tcoppolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Tyler Dubay-Martin
Oct 13, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, Tyler, for taking the time to leave us this wonderful feedback! Joe Clark General Manager

October 11, 2021

Amazing experience. No pressure to buy and very patient and honest. I am so glad I came here. More

by OLSHESKI_6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Michael Teixeira, Jack Walczak, Jason Bastia
Oct 11, 2021 -

Balise Subaru of Hadley responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Steve Lewis Subaru! Joe Clark General Manager

October 11, 2021

My appointment was for 10 am for which I arrived promptly, only to find my car still sitting in the parking lot 40 minutes later. I had to return to the service desk to point this out. When I respe More

by bjarhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Williams
Oct 29, 2021 -

Balise Subaru of Hadley responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Joe Clark General Manager

October 11, 2021

Began the process to get a new car, circumstances changed, but the salesman Roger was very gracious and understanding. More

by djzkmason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas
Oct 11, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear Roger and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

October 11, 2021

I was dreading buying a new car and had SUCH an amazing experience at Steve Lewis. I worked with Aaron and he made buying a car truly a pleasure, which I did not think was possible. He was super straightfo More

by sarahjacqz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Chick , David Hanks, Michael Teixeira
Oct 11, 2021 -

Balise Subaru of Hadley responded

Congratulations on your new purchase, Sarah! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Aaron delivered such a great experience. We're looking forward to sharing this fantastic five-star review with our team. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

October 11, 2021

Brian Kane made our car purchase a very pleasant experience and he went above and beyond in helping us become familiar with the Crosstrek and its many features! Thank you, Brian! More

by Dwk145
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane
Oct 12, 2021 -

Balise Subaru of Hadley responded

It's great to hear that Brian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

October 11, 2021

Benny Cruz of the Service Department staff was knowledgeable, helpful and very easy to work with. This was my first time as a walk-in and I was back on the road in no time. More

by ZCGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 12, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that Benny had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

October 11, 2021

Overall, we were very happy with Steve Lewis Subaru. Our salesperson, Joseph Boucher, was professional, very pleasant, extremely helpful, and accommodating. We couldn't have asked for better service. We wil More

by SPECIALKMEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Ryan Spahl, Joseph Boucher
Oct 11, 2021 -

Balise Subaru of Hadley responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Clark General Manager

October 09, 2021

Rich, Dave and Tyler were so helpful and made it easy (like the last time)! More

by STEVESTEVENELSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Rich Grono, Tyler Dubay-Martin
Oct 10, 2021 -

Balise Subaru of Hadley responded

Thank you, Steve, for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

October 07, 2021

The vehicle was priced right abs most importantly the people were amazing. From the test drive to pickup where Rich was wiping down the car exterior before I drove off it was awesome. I will be back! More

by GP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Rich Grono, Ryan Spahl, Jack Walczak
Oct 08, 2021 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rich and our team here at Steve Lewis Subaru. Joe Clark General Manager

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