Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Balise Subaru of Hadley

Hadley, MA

4.8
3,384 Reviews
Call Dealership (413) 584-5355
View Awards

315 Russell St

Hadley, MA

01035

Directions

By Type

3,384 Reviews of Balise Subaru of Hadley

February 18, 2023

Always on time and very courteous and keeps you up to date on your car. More

by CAMPING50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
Report | Print
Feb 19, 2023 -

Balise Subaru of Hadley responded

Thanks for sharing your experience with Steve Lewis Subaru. Jessi and our team appreciate your business and hope to see you again soon! Joe Clark General Manager

February 14, 2023

Recently brought my 2020 Crosstrek in for routine service. The first time there was a long wait. Jevon kindly allowed me to come back at a less busy time. He and Jeremy then took care of me. They are More

by GGOLDSBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jevon, Jeremy in Service! Both excellent!
Report | Print
Feb 14, 2023 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jevon and Jeremy met your expectations. Thank you for choosing Steve Lewis Subaru, we look forward to having you as a valued customer for many years to come! Joe Clark General Manager

February 07, 2023

Always great people to deal with friendly and professional. Great job knowledg. willing the additional distance to make sure customer is happy More

by DONE354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Feb 07, 2023 -

Balise Subaru of Hadley responded

Thank you for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

February 07, 2023

brought my Forester in for service. Jesse knew it would take awhile, and had a car ready for me to use. Got me in and out in a matter of minutes. Kept me updated via text and let me kno More

by bellsw1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Feb 07, 2023 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jesse and our team, and we look forward to working with you again. Joe Clark General Manager

February 03, 2023

The people were great! Oil light came on when driving home. It was a quart low. Husband fixed it. More

by ALIREDD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Vincent Zanetti
Report | Print
Feb 05, 2023 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

January 28, 2023

It is great to get an appointment in the same week as other dealers are booked weeks out. More

by buckhill.vt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Report | Print
Jan 29, 2023 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

January 25, 2023

I don't know who Michael Teixeira is. I worked w Brian Kane. Brian was available for questions at any time. His follow up was good. He really knows the vehicles well. More

by margeryll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kane, Jack Walczak
Report | Print
Jan 26, 2023 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

January 23, 2023

Everyone was helpful and welcoming. Roger listened to what we were looking for in a vehicle and explained the options within the Subaru lines that would meet our needs. More

by BARBARA860
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Michael Teixeira, Roger Dugas, Jack Walczak
Report | Print
Jan 23, 2023 -

Balise Subaru of Hadley responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Barbara, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

January 18, 2023

Roger was helpful, professional, and forthcoming. He went through the technical and paperwork with us patiently. More

by kib431
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Roger Dugas
Report | Print
Jan 19, 2023 -

Balise Subaru of Hadley responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Roger and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

January 13, 2023

i just had an oil change and tire rotation. Jesse explained everything. goodl i am happy More

by hollowbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Jan 15, 2023 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

1
...
5
6
7
...
339