Balise Subaru of Hadley
Hadley, MA
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3,404 Reviews of Balise Subaru of Hadley
Routine maintenance appointment, found some additional items that needed attention, but no surprises as that possibility had been noted at the previous visit, very clear communication, and everything was items that needed attention, but no surprises as that possibility had been noted at the previous visit, very clear communication, and everything was taken care of and finished on time. More
My vehicle was seen months ago and the problem was not fixed so I had to bring it back. The service staff was very willing to work with me. Jesse Szewczyk was very accommodating and understanding. He was fixed so I had to bring it back. The service staff was very willing to work with me. Jesse Szewczyk was very accommodating and understanding. He was really good at letting me know how the repair process was going. It took 2 weeks to get the repair done. The only thing I would have changed about my experience was the loaner vehicle experience. The gas tank only had 1/4 of a tank. I had to fill up the next day. With the stress of returning my car again during the busy Holiday season the added stress of having to get gas was a little irritating. I returned the car with 3/4 to a 1/2 of tank so the next person would not have to worry about that right after they get the car. More
This is my second time buying a car from Tyler G and I couldn't be happier! Tyler is the best and I recommend him to anyone I know considering a Subaru! Tyler is friendly, kind, very knowledgeable, unde couldn't be happier! Tyler is the best and I recommend him to anyone I know considering a Subaru! Tyler is friendly, kind, very knowledgeable, understanding, patient, puts no pressure on you, super helpful and very thorough. My Mom was so impressed with Tyler she said she will definitely by her 3rd Subaru with Tyler! It's my first time financing with David and he was wonderful. Very through, honest and understanding. Does not try to sell you options that aren't suitable for your needs. I had another amazing experience with Steve Lewis Subaru! More
I was happy that my remote starter was replaced within an hour. Jesse Szewczyk was very helpful showing how to work my new remote. Gene Callahan hour. Jesse Szewczyk was very helpful showing how to work my new remote. Gene Callahan More
Brought my car in for the factory scheduled service and told them the last time that I was in they mentioned the tires were getting low on tread. They did the service and put on 4 new tires reprogrammed th told them the last time that I was in they mentioned the tires were getting low on tread. They did the service and put on 4 new tires reprogrammed the tire pressure sensors and did a 4 wheel alignment and multipoint inspection in a reasonable amount of time. It was a little bit pricy, but everything is a little more expensive now with the economy being the way it is. I trust the techs here to do only what is expected and do the job right, so I have no reservationd about getting in my car and driving whenever I need to... More









