Balise Toyota

Rip off I bought a car there. It was covered bumper to bumper. However, they didn't securely attach the license plate. They drilled two holes in the bumper I bought a car there. It was covered bumper to bumper. However, they didn't securely attach the license plate. They drilled two holes in the bumper, put the plate on, and put two screws through the plate and into the holes. They didn't even put a nut on the back side of the screws to hold it together. The plate fell off, of course. My kid brought the car in and they charged her over $100 to re-attach the plate that they screwed up in the first place. She complained about it but paid because she didnt know what to do. I tried to complain 3 times and no one wanted to hear about it. This isn't the first time I've been less than satisfied with them, but it is the last time. Save yourself the hassle and go somewhere else. The receipt says "contact us first if not satisfied before leaving a bad review" I tried contacting them and they just keep saying "oh, well, let me put you through to so and so" No one wants to talk about it. More

Jared was extremely helpful ! Jared was extremely helpful explaining new car. After explaining our new Toyota he fixed the pairing of our phone with the other Toyota we have. Cou Jared was extremely helpful explaining new car. After explaining our new Toyota he fixed the pairing of our phone with the other Toyota we have. Courteous and patient. This guy should get a raise. He is doing a great job! More

Best place to buy a car!!! Amazing staff! Very personable and very pleasant to work with! I worked with Mathias the salesman, as well as Chris who does the finances, and they bo Amazing staff! Very personable and very pleasant to work with! I worked with Mathias the salesman, as well as Chris who does the finances, and they both made me feel right a home. Very knowledgeable and very laid back. I never felt pressured into anything. I would totally recommend Balise Toyota to anyone who wants a great car at a great price!!! More

Wicked awsome Mark Robar and Wendy both made it a pleasure to do business with Balise Toyota. I would recommend them to everyone. Great place to buy a car. Mark Robar and Wendy both made it a pleasure to do business with Balise Toyota. I would recommend them to everyone. Great place to buy a car. More

Great Experience! Amazing staff, a great place to come and purchase a new vehicle. Jose Pabon did a great job showing me the vehicle and it's features Amazing staff, a great place to come and purchase a new vehicle. Jose Pabon did a great job showing me the vehicle and it's features More

FANTASTIC!!! Balise Toyota is fantastic in Sales, Service and in friendship! It's nice when you walk in someplace and everybody says hello. There are many people t Balise Toyota is fantastic in Sales, Service and in friendship! It's nice when you walk in someplace and everybody says hello. There are many people that actually call us by name and make me feel like it's home! More

Awful Business Practices. Don't waste your time I drove an hour and a half to look at a specific car that I had found online. At the dealership I met Sam who pulled the car around so I could have a I drove an hour and a half to look at a specific car that I had found online. At the dealership I met Sam who pulled the car around so I could have a look and take it for a test drive. The car looked and drove well except for the check engine light that was on. Sam assured me that it was not a big deal and the service department just had not had a chance to look at it yet. We sat down to go over numbers and they came up with a very low offer on my trade claiming "it had been in an accident" even though it never had been. This caused the payment amount to be higher than I was comfortable with and I was ready to walk away but Sam thought he could work somthing out. After over two hours of back and fourth, they came up a little on the trade and adjusted the finance terms to get the payment closer to where I wanted to be and told me "it gets really busy here over the weekend and someone will probably come in and buy this if you don't sign the paperwork tonight." So I decided to go for it and sign the paperwork and agreed to buy the car. I waited almost a week and on the day I was supposed to take delivery, I was told the service department didn't want to fix the check engine light and they were just going to send the car to an out of state auction! How can you list a car for sale for a firm price when it hasn't even been assessed enough to know if it is worth selling?! I am extremely frustrated and upset I wasted so much time and energy and this really speaks to the lousy business practices they are using at this dealership. More

The "Best" Service Center By far, the "Best" Auto Service center I've experienced. I've been going to Balise Toyota to service my 2008 Prius since I purchased 8 years ago. The By far, the "Best" Auto Service center I've experienced. I've been going to Balise Toyota to service my 2008 Prius since I purchased 8 years ago. The service is outstanding, the location and waiting facilities are far better than any others, and the cost/value is always fair. I've never had a bad experience. In my visit this past week, they deducted $60 from my service to get new front brakes because they said brake pads from a prior service years ago had a life-time guarantee. I would have never known and they could have easily charged me. Excellent service! Excellent staff! Excellent facilities! More

Awsome experience My experience buying a pre-owned 2012 Subaru Forrester was awesome. The salesperson, Jose Barina made my experience very pleasant and easy. He even c My experience buying a pre-owned 2012 Subaru Forrester was awesome. The salesperson, Jose Barina made my experience very pleasant and easy. He even checked in on me while I was waiting for my financing to go through and introduced me to other team members as he walked me through the purchasing process. Nelson M. was very helpful and thorough as he explained my finance options and gave me time and space to think everything through before making my decision. I was treated with curtesy and respect and not only love my new to-me Forrester but my experience purchasing it! Well done to Balise management for hiring both Jose and Nelson and creating a environment that allows your staff to create a positive customer experience. More

Service Dept. I have always been a skeptic of using a dealership for service on my Toyota Corolla. Last week I used Balise Toyota for the first time. I feel I am no I have always been a skeptic of using a dealership for service on my Toyota Corolla. Last week I used Balise Toyota for the first time. I feel I am no longer a skeptic. What a fantastic experience!! Everything from customer service to servicing my vehicle was handled above and beyond what I had expected. I urge anyone to try them and I believe you will not be disappointed. More