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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.5
47 Reviews

47 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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May 13, 2024

Well had to bring vehicle back for same problem cause it was not fixed properly More

by BILLK40JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyndsay Givens
May 13, 2024

The team got me in quickly, found the problem and got it fixed right away More

by JADUNN8041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cano Hughes
May 13, 2024

IT TOOK 2 TIMES TO GET THE PROBLEM FIXED, BUT IT WAS FOUND OUT TO BE A DEFECTIVE PART ON THE TRANSMISSION PAN FILTER. AFTER IT WAS REPLACED IT WORKED LIKE IT DID BEFORE. THE FRONT BRAKES AND ROTORS More

by wamplerke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NONE OF THESE PEOPLE
May 12, 2024

Awesome Service Advisor! We have worked with Ashley House for quite a number of years now and she is absolutely the best service writer we have ever had. More

by jolinfeller7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

The entire staff were exceptional. They were professional, knowledgeable, and courteous. My repairs were done in a timely manner and I was informed through the process. I will continue More

by PMWVR79
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
May 11, 2024

The service department has improved since Banister took over. My vehicle was taken in on time and the recall and inspection completed ahead of schedule. More

by mlalli246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Very good service. Drop off inspection was done quickly. Good communication by text. Thank you! More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Since Banister took over, there has been a remarkable overall improvement at this dealership, and they were pretty solid before Banister. They make a point in not only having great service, they're worki More

by rcfrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Bannister maintenance dept is outstanding. They keep my SRT in top shape. Always professional and most reliable. More

by williamross0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

I have been a customer for more than 15 years and have always been very satisfied. They have always treated me like family and I trust the advice they provide. Ashley is truly remarkable and I am always More

by klwarren0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Guynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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