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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,467 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,467 Reviews of Banister Ford of Marlow Heights

May 02, 2014

Mrs. Paulette Bland Gaines (Educator) Mr. Jenkins is truly a professional and a master of his craft. His pleasant personality lets you know right away that you are in good hands. A very e More

by PauletteBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2014 -

Banister Ford of Marlow Heights responded

Thanks for giving Mike the shout out!

May 02, 2014

services Phil did a great job with my car. He was fast professional and friendly. I will recommend Sheehy Ford in Marlow Heights to everyone I know. More

by s1speedyturtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
May 02, 2014 -

Banister Ford of Marlow Heights responded

We appreciate the kind words!

May 02, 2014

Great Customer Service I visited this location to have my oil changed. The service I received was top notch. The mechanic that I dealt with (Phil Armel) was very courteous More

by Beachbum2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Armel
May 02, 2014 -

Banister Ford of Marlow Heights responded

Thanks for taking the time to share your experience with Phil. We are glad to hear he took care of you!

April 30, 2014

PARTS DEPARTMENT EXCELLENCE! Don Berry and his knowledgeable staff are quick and efficient at getting me what I need and within a reasonable amount of time. They have alway's tre More

by superblackser05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Berry
May 02, 2014 -

Banister Ford of Marlow Heights responded

We are glad to hear you had such a great experience with Don. Thanks for sharing!

April 30, 2014

Service Experience I was very impressed with my service tech Gary Niner. He made me feel like I wasn't being taking advantage of and that my car would be in good hands. More

by lisa75839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Niner
May 02, 2014 -

Banister Ford of Marlow Heights responded

Thank you for giving Gary the shout out he deserves!

April 30, 2014

Awesome Service Department The entire service department was very helpful. The technician that worked on my car, Bryan Ashburn, was extremely knowledgeable and I didn't feel lik More

by AMR106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ashburn
May 02, 2014 -

Banister Ford of Marlow Heights responded

Glad to hear that Bryan and crew took care of you. Thanks for sharing!

April 30, 2014

Quality people are they key to success I deal with Jerry often and I am always pleased with his ability to get me what I need as well as his enthusiasm. I never feel like Jerry is too busy More

by AverysAAGR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Petro
May 02, 2014 -

Banister Ford of Marlow Heights responded

Thanks for sharing your experience with us!

April 30, 2014

Great service Prompt service and he made sure I understood what was going on with my vehicle and what was it going to take to fix it. More

by MelR94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2014 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your experience with us!

April 29, 2014

"Sheehy and Les- Together they're the best" I took my truck by yesterday after work because I had "unfortunately " taken it to "Bob Bell Ford" in Glen Burnie, Md. at 6:45 a.m. on Saturday to hav More

by EDGEBO67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2014 -

Banister Ford of Marlow Heights responded

Thank you for your kind words!

April 29, 2014

Very impressed i had to take my truck in to get serviced and tires. I dreaded having to take the time to do this, however my service adviser Les Jr was a pleasure t More

by BrookeSteele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2014 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your experience!

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