Banister Ford of Marlow Heights

Service department was very professional and notified me when my car was logged in after receiving it via the night drop off. I was notified through every phase of the diagnostics and received my vehicle o when my car was logged in after receiving it via the night drop off. I was notified through every phase of the diagnostics and received my vehicle on Monday after dropping it off on Friday after hours. Not only was the problem correctly repaired, they did an outstanding job on cleaning the vehicle. Definitely a 5 STAR dealership More

I mentioned to give 5stars,awesome customer service, east appointment, I will be back for all my services appointment, I will be back for all my services More

when I found out after two hours, service technician could not figure out what was wrong and they needed to run more tests. I waited more. I waited a total of 3 1/2 hours. Nothing was done on my vehicle could not figure out what was wrong and they needed to run more tests. I waited more. I waited a total of 3 1/2 hours. Nothing was done on my vehicle because they simply said that they could not find any error with the car that I had come there and spent 3 1/2 hours for basically nothing. I just know my car told me that Front end collision prevention needed to be repaired. But in all fairness that light has not come on since so I’m not sure who is in error. Perhaps the car? My representative seem concerned, but did not hurry up the lateness of the final report. More

Quick service. Completed work in a reasonable time. All work complete and they did not try to sell me stuff I did not need. Completed work in a reasonable time. All work complete and they did not try to sell me stuff I did not need. More

Quick turn around for repairs and an attentive associate to work with. The only issue I had was trying to get info on my car but Davonte was off that day. I wish I had known that would be the case before ha to work with. The only issue I had was trying to get info on my car but Davonte was off that day. I wish I had known that would be the case before hand, like just call the day before to give me an update and say he wouldn’t be in the office would be helpful More

Service side was Great ,but the Dealer side there was poor Communication from the Dealer side.. poor Communication from the Dealer side.. More

Wonderful Customer Service Our company appreciates his help and getting the job done Also his respectfully help and getting the job done Also his respectfully More

Everything went well. My truck sound so much better after my oil change. I definitely will be returning for breaks and filters My truck sound so much better after my oil change. I definitely will be returning for breaks and filters More