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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,467 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,467 Reviews of Banister Ford of Marlow Heights

May 20, 2024

The waiting area was clean and friendly staff. The work performed was very acceptable. The only issue was being called prior to completion of my vehicle. More

by klong16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
May 20, 2024

Attention and responsive right after walking in. Tech called even to report progress of analysis More

by amcalled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
May 20, 2024

At this point I do not have any issues with the service provided at this dealership More

by BONNIE_REIDMX6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
May 18, 2024

Clear conversation in setting up the appointment and then helpful notices on the progress of the work. Everyone at pickup time were helpful! More

by PRESTONMEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Kinsey
May 18, 2024

Very attentive to my issue and immediately took control of the situation to provide a solution in a timely manner. More

by rob_steff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Grier
May 18, 2024

Very attentive to my issue and immediately took control of the situation to provide a solution in a timely manner. More

by kwazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
May 18, 2024

Very freindly and knowable abort my concerns I would recommend This dealership to my friends More

by mark.queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
May 17, 2024

They do a great job fixing my truck I had a RECALL to fix my taillights More

by willbowles5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
May 15, 2024

Came here for a servicing appointment they did not wash my car properly Nor clean the inside. I had to let the representative know that they did not wash my car and clean out the inside then I waited for t More

by kendrafludd22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mercedes Grier
May 14, 2024

Jones engine light problem talk to Devante Manuel about the red engine light checked it out and I need transmission transmission had no problems. Great work. More

by Me.jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Davonte Manuel
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