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Banister Ford of Marlow Heights

Marlow Heights, MD

3.8
1,465 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,465 Reviews of Banister Ford of Marlow Heights

May 19, 2023

Service wasn’t too great day to even check everything. Normally when I go to the Ford dealers, they do an inspection on the truck and they give me a sheet of how everything is in the truck. More

by MURENAMJKSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amarjot Vohra
Jul 05, 2023 -

Banister Ford of Marlow Heights responded

We apologize for any inconvenience you may have experienced. We would like to know if we can speak to you directly about your experience? Please leave a good contact method for our management to reach out to you personally. Thank You

May 19, 2023

Getting an appointment was easy. Dropping the car off was easy. They serviced the car and washed the car. It it was ready to go. More

by jdhicks25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshey
May 22, 2023 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! Your 5-star review is greatly appreciated! We look forward to continue to be of service to you during your last visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 18, 2023

Davonte was very courteous and helpful. He was patient in explaining everything to me each step of the way and informative. He told me what would be needed and what to expect on my next vis More

by melanie.jordan9612
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
May 22, 2023 -

Banister Ford of Marlow Heights responded

Your kind words are greatly appreciated, Melanie! We are grateful to have you as a customer. Thank you for choosing The New Banister Ford of Marlow Heights!

May 17, 2023

one of the reliable dealers and who helps you solve your car problems excellent service More

by WENES_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
May 18, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! We are happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 17, 2023

Greeted at the door, directed to a technician that inquired as to my needs. Offered coffee, shown a seat, periodically kept me up to date as to the progress of my auto. And what needed to be done. My More

by LCHALIBURTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Jun 09, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are thrilled to know that our team could be of service to you during your recent visit! We look forward to continue to be of service to you in the future whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

May 17, 2023

Very good job. So nice they treated me very good, good customer service,for every time More

by SURJITRAM22
Recommend Dealer
Yes
Employees Worked With
Amarjot Vohra
May 18, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated!

May 17, 2023

The presentation/layout of the showroom was appealing. Excellent and quick response from staff in assisting me. Evelyn Betancourt has a professional demeanor very assuring and confident that I would recei More

by deborahwilks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt
Jun 13, 2023 -

Banister Ford of Marlow Heights responded

Thank you for your kind words Deborah! We are happy to know that our team could be of assistance to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 17, 2023

Had a oil change and had the car back and was leaving in less than one hour. Fantastic! More

by JGOODWYN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
May 18, 2023 -

Banister Ford of Marlow Heights responded

Your feedback is greatly appreciated. Thank you for taking the time to share your 5-star rating! Thank you for choosing The New Banister Ford of Marlow Heights!

May 16, 2023

I thank you for the quality service you afforded me. I really appreciate the love you showed me More

by LJJACK766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amarjot Vohra, Amarjot Vohra
May 17, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 16, 2023

Everyone involved with me making the purchase of the 2023 Ford Expedition were patient, professionaland, dedicated. More

by BCRUMB272
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sajjad Ali, Shanise Craft
May 17, 2023 -

Banister Ford of Marlow Heights responded

Congratulations on the purchase of your new vehicle! We are grateful to be able to earn your business here at The New Banister Ford of Marlow Heights!

May 17, 2023 -

BCRUMB272 responded

bcrumb272@gmail.com

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