Banister Ford of Marlow Heights

My experience at the dealership was pleasant. The employees were friendly and my recall issue was fixed within 30 minutes. I also received a phone call from the sales floor asking if I wanted to The employees were friendly and my recall issue was fixed within 30 minutes. I also received a phone call from the sales floor asking if I wanted to upgrade my car. My answer is currently no but it was a nice gesture. My overall time there was great. Thanks again. I will definitely be back. More

I wait 5 hours for my car for a recall but its ok everything is ok. everything is ok. More

Good dealership that does good business and they honor they’re word which makes them trustworthy they’re word which makes them trustworthy More

My experience was really good you all had me in and out within an hours time within an hours time More

Banister Ford as a whole has been an excellent experience. From buying our F-150 to coming their for service. experience. From buying our F-150 to coming their for service. More

The service that I received could not have been better since I did not have an appointment for the oil change Ms. Smith the service writer saw that the oil change Tech wasn't busy and was able to fit me i since I did not have an appointment for the oil change Ms. Smith the service writer saw that the oil change Tech wasn't busy and was able to fit me in and get me out within 45 minutes. Thank you' Edward J More

the service was excellent. I have no complaints. Thank you for great service. very pleased I have no complaints. Thank you for great service. very pleased More

Chris and the excellence in customer service he provided! He delivered the expectations he promised! We are very pleased! He delivered the expectations he promised! We are very pleased! More

First time buying a car and it went completely terrible. Ended up cancelling my loan check on them since they couldn’t replace the brakes that failed for VA inspection. That’s all they needed to do but want Ended up cancelling my loan check on them since they couldn’t replace the brakes that failed for VA inspection. That’s all they needed to do but wanted to make a hassle of nothing. More

Very poor service unprofessional we’re not take my vehicle back there again Could not fairly complete with customer service vehicle back there again Could not fairly complete with customer service More