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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,465 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,465 Reviews of Banister Ford of Marlow Heights

October 07, 2024

I gave four because the job is not finished waiting on another part key to be cut More

by bigbull1959
Workmanship
Recommend Dealer
Yes
Employees Worked With
Aisha
October 05, 2024

I was able to adjust my appointment time and the service representative was clear and helpful. The work was done timely and well! Thank you. More

by PRESTONMEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
October 05, 2024

Easy to make an appmt, great service done in timely manner, friendly staff, clean environment More

by F150 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott, Diego Chicas
October 03, 2024

I was treated with the upmost respect from everyone. I will recommend them to my family and friends. More

by dawson.alston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A.K., MR. MIKE AND MS. GAITHERS
October 02, 2024

Shop advisor was courteous in arranging my service appointment. All repairs were done completely and properly. More

by william3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
September 30, 2024

Even when I late for my appointment my vehicle was pull into the garage right away. Thanks to your workers More

by laur2sms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
September 30, 2024

I had a great experience again with Banister Ford service department. They provided prompt service, communicated with me, and the online tool was also great to be able to see what was going on, even though I More

by e_manny56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
September 30, 2024

There was no communication like it should have been durning this whole process. Customer service was trash , Mr.kelly was helpful but he did not communicate well. More

by angelathompson060298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Kinsey
September 26, 2024

Andre listened & was incredibly helpful in resolving an unexpected needed repair on my car very fast. He was professional understanding & delivered. Andre provided excellent customer service which I greatl More

by rebeccakingrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Cook
September 24, 2024

He did a great job and it was very easy to get my car fix and clean More

by keyumanzor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
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