Banks Chevrolet Cadillac Buick GMC

Banks auto is a great dealership to work with,they are very fair and honest to there customers you can't go wrong at banks very fair and honest to there customers you can't go wrong at banks More

Keith was a great help getting me into my new car. The buying process was quick and painless. I had noticed a very slight “bounce” while test driving at highway speeds and after the tech looked into i The buying process was quick and painless. I had noticed a very slight “bounce” while test driving at highway speeds and after the tech looked into it it was one of the tires which they replaced and the bounce was gone. Thank you Keith and all the Banks personnel. I will definitely return to Banks for my next car. More

Thank you service department they do a great job. There prices are reasonable. I never have to wait long when they service my vehicle. You can Bank on that. Just wanted to say thank you for everythin There prices are reasonable. I never have to wait long when they service my vehicle. You can Bank on that. Just wanted to say thank you for everything. 👍👍👍👍👍 More

Service maintenance was done and the front end was never greased, the oil filter was still loose, the air filter wasn't changed. They are more worried about quantity instead of quality. Have always been hap greased, the oil filter was still loose, the air filter wasn't changed. They are more worried about quantity instead of quality. Have always been happy with the service till the last one. More

I live pretty far away, but I found my dream car on the Banks website so I gave them a call. I didn't want to drive hundreds of miles to see the car if they weren't going to hold it, so I explained my situ Banks website so I gave them a call. I didn't want to drive hundreds of miles to see the car if they weren't going to hold it, so I explained my situation. They explained that they couldn't technically hold the car, but I could put down a deposit on it over the phone and start the buying process, and then they wouldn't sell it to anyone else. This is admittedly a slightly risky prospect because if I decided I didn't want it then I wouldn't get my deposit back, but I was 99% sure I wanted the car, so it worked out great for me. The dealer I worked with (Andy) was super professional and kind, and he was even willing to negotiate the price over the phone before I made the drive there. Speaking of negotiations, it was quick and painless. In the past, when I've asked dealers to negotiate, they've left to talk to their supervisors for as long as 30 minutes! I believe this may be a bargaining tactic to get buyers to give in on negotiations so they can simply put the painful process behind them. With Banks, the negotiation was fast, painless, and fair. I left the conversation feeling like we'd all won... the hallmark of a good negotiation! Communication was clear and frequent, and their finance department helped me get set up before I even arrived. I was super impressed that they don't do any of their own financing; they work with local banks to help customers finance purchases. If you've ever bought a car from a dealership, you can see why this is a really big deal. Many dealerships will try to make back some of the money they "lost" during the negotiating phase on the financing by giving customers a higher interest rate or adding in fees. It's been my experience that most dealerships offer a higher rate than banks, so I've tried to use banks in the past to finance car purchases, but that process can be a little bit clunky because dealerships usually want you to use their own financing instead (see above). In this case, Banks Chevrolet-Cadillac facilitated the loan process with a local credit union and I got an unbelievably low interest rate. It was just as easy as when I'd financed through dealerships in the past, only this time... the loan terms were way better (even lower than my previous bank financing terms)! When I arrived to inspect and pick up the vehicle, I was thrilled. Not only was it exactly as described and pictured, it felt and drove like a new car (granted, it only had 14,000 miles on it). Overall, this is hands down the BEST experience I've ever had buying a car from a dealership EVER. These guys are super honest and they won't try to pull a fast one. If you find a car you like there, I highly recommend getting it because another dealer will charge you more (through hidden fees and financing). Good luck with your car purchase! More

I have kids and animals I brought my car in for interior cleaning it was a complete mess lots of spills slime you name it, I am amazed it’s like brand new I am very satisfied at their detail work. They defi cleaning it was a complete mess lots of spills slime you name it, I am amazed it’s like brand new I am very satisfied at their detail work. They definitely do an excellent job. More

I brought my 22 Silverado in for its first service. The gentleman guiding the vehicles in asked what I was in for and I told him. He replied, I Hope you have at least 3 and a half hours. I said that I The gentleman guiding the vehicles in asked what I was in for and I told him. He replied, I Hope you have at least 3 and a half hours. I said that I have no choice as I needed it done. No wanting to wait so long, I called my wife to come pick me up. No sooner do I arrive home and my phone rings. You truck is done. Really?? I would have waited. More

As a Business Owner I will always bring my vehicles to banks not only because they are the closest to my business but because they are fair on pricing and won't give you the run around. banks not only because they are the closest to my business but because they are fair on pricing and won't give you the run around. More

I purchased a used car on 5/31 and it was an easy, honest, clear transaction. My sales person, Tim K, was awesome. I will continue to purchase vehicles here for my future needs. honest, clear transaction. My sales person, Tim K, was awesome. I will continue to purchase vehicles here for my future needs. More

Alex was my rep, but the whole team was awesome. Super helpful. Went above and beyond to help me get the truck I was after. Thanks all! Super helpful. Went above and beyond to help me get the truck I was after. Thanks all! More