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Banks Chevrolet Cadillac Buick GMC
Concord, NH
1,862 Reviews
Banks Autos offers the best deals in the Concord area, enabling you to drive off in the car of your dreams with no hassle. In addition to our low prices, we’re also prepared to beat any offer from any competitor. For the best value and unbeatable deals, look no further than Banks Autos.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,862 reviews
May 26, 2022
Banks was quick to get our vehicle's mechanical issue diagnosed and worked with the warranty company to ensure the repair costs were covered. Customer service was friendly and efficient. diagnosed and worked with the warranty company to ensure the repair costs were covered. Customer service was friendly and efficient. More
by auger
Employees Worked With
Not Sure
May 23, 2022
Great service at Banks. They have serviced our truck since new and now with about 90k miles it still runs/rides like new. We really appreciate the included car wash! They have serviced our truck since new and now with about 90k miles it still runs/rides like new. We really appreciate the included car wash! More
by Helene newbold
Employees Worked With
Bob at quick service desk.
May 22, 2022
Able to schedule an appointment quickly when a problem was noticed. They were able to quickly diagnosis the issue and repair In a short amount of time and at a reasonable cost. Always very pleased with th was noticed. They were able to quickly diagnosis the issue and repair In a short amount of time and at a reasonable cost. Always very pleased with their service standards. As long as I am a Cadillac owner will continue to use this dealership for service. More
by Lou
Employees Worked With
steve
May 21, 2022
Mike Valencourt is our dealer, we buy our company trucks and personal trucks through him every time we go here. He is absolutely everything you could want in an excellent salesman. Everybody that I’ve ever and personal trucks through him every time we go here. He is absolutely everything you could want in an excellent salesman. Everybody that I’ve ever dealt with in the service end of things is fantastic also I can’t say enough good things about everybody that we deal with at this company they are all extremely professional courteous and all-around good people . More
by ted
Employees Worked With
Mike Valencourt
May 21, 2022
Always fast, friendly and efficient. Great communication between service dept and customer. I travel to this dealership from MA because of their superior service and team members. Great communication between service dept and customer. I travel to this dealership from MA because of their superior service and team members. More
by duskanoel
Employees Worked With
John
May 21, 2022
We couldn't be happier with our 2021 Chevy Equinox. Just crossed the 10k miles yesterday. The folks are good to work with, especially our salesman Mark. Just crossed the 10k miles yesterday. The folks are good to work with, especially our salesman Mark. More
by mevansnh
Employees Worked With
Mark
May 16, 2022
I recently purchased a truck from Banks. The vehicle is top quality the purchase experience was good. The only negative is the trade in value was a bit to low. The vehicle is top quality the purchase experience was good. The only negative is the trade in value was a bit to low. More
by Bill
Employees Worked With
Tim K
