Banks Chevrolet Cadillac Buick GMC

We built our truck with what we wanted on it online and then brought that printout in to have our truck built. Tim K helped us from start to finish and explained many things to us that we didn’t know. He k then brought that printout in to have our truck built. Tim K helped us from start to finish and explained many things to us that we didn’t know. He kept us informed through the whole process and was always so apologetic that it was taking so long (we know supply chain issues affect everything so we knew it would take a while). We are so happy with our new truck and it is absolutely beautiful; we get compliments on it all the time! More

Experience was very hassle free I figured I would have to wait months for a new truck and the sales rep found one in weeks! I was dreading the paperwork process but they made it speedy and efficient! Will de wait months for a new truck and the sales rep found one in weeks! I was dreading the paperwork process but they made it speedy and efficient! Will definitely recommend to family and friends! More

A always Banks is a Great Dealership and Matt and Jen took great care of me. took great care of me. More

Great service and great people. Everything was done perfectly. Sales people were fantastic to deal with. Everything was done perfectly. Sales people were fantastic to deal with. More

My wife and I were looking into leasing. Jasmine met us at the entrance and was happy to explain the basics of leasing . She answered all our questions and made it easy. We ended up leas Jasmine met us at the entrance and was happy to explain the basics of leasing . She answered all our questions and made it easy. We ended up leasing an Equinox and we are very satisfied. More

Kevin worked with us to get the perfect truck for our needs. This is our second vehicle from Bank’s and we most likely will continue doing business with them. needs. This is our second vehicle from Bank’s and we most likely will continue doing business with them. More

Banks is a great dealership I will always bring my car there customer service is always great there customer service is always great More

Took my Tahoe in for oil change and tire rotation. Excellent customer service! The drive-up service area and the service reps made everything so easy. Comfortable & clean waiting area with Wifi and Excellent customer service! The drive-up service area and the service reps made everything so easy. Comfortable & clean waiting area with Wifi and a little cafe was very nice too. I especially appreciated having my car detailed as well free of charge (washed and vacuumed windows washed and the dash was dusted as well). This is an extra touch that I get at Banks - that I do not get at my other Chevrolet Dearlership (Hubert Vester in Wilson, NC at my winter home). More

Flexible walk-in service with a great waiting room with free coffee and and wifi. The snack bar was a solid option too. Finally, they even vacuumed my vehicle for free 😊 free coffee and and wifi. The snack bar was a solid option too. Finally, they even vacuumed my vehicle for free 😊 More

Positive results from the service department. Banks treats you fairly and treats you with respect. The only thing negative is the response that Cadillac will not do anything about the rear liftga Banks treats you fairly and treats you with respect. The only thing negative is the response that Cadillac will not do anything about the rear liftgate drain tube issue. While this is a manufactuing defect from Cadillac it would be nice if the dealership would go one step further and make an attempt to offer a solution of their own. More