Banks Chevrolet Cadillac Buick GMC

Just leased my 3rd vehicle from Banks and am very happy yet again. The sales man Kyle Richard was great he answered all my questions, explained everything about the truck to me. Banks is a great place to b yet again. The sales man Kyle Richard was great he answered all my questions, explained everything about the truck to me. Banks is a great place to buy or lease a vehicle. More

Pleasure to have dealt with Court L. Purchased a terrific truck with a fantastic deal on February 5, 2021. Highly recommend Court for anyone. Fast, Easy. Great experience! truck with a fantastic deal on February 5, 2021. Highly recommend Court for anyone. Fast, Easy. Great experience! More

Would rank zero stars if I could.Worst experience with a Would rank zero stars if I could. Worst experience with a dealership ever! I needed a vehicle badly and Banks knew it. I worked with Mike Lienhart, Would rank zero stars if I could. Worst experience with a dealership ever! I needed a vehicle badly and Banks knew it. I worked with Mike Lienhart, who promptly told me that the price I see on the window is the price I pay, but maybe they could negotiate the doc fee cost (which I knew wasn't negotiable.) Even the price manager wouldn't work with me. I asked him for more for my trade in, and he gave me an "extra" $500, and would give me another "extra" $500 if I recommended a friend or family member (no way.) I later found out later that my vehicle was worth much more than I received. More

Jasmine and Mike made leasing my vehicle a pleasant experience. Couldn't ask for better people to deal with. 5 stars to both of them. 👍👍👍 experience. Couldn't ask for better people to deal with. 5 stars to both of them. 👍👍👍 More

Service was discriminatory and condescending. Still waiting to be contacted for the solution of numerous problems on a new Chevy traverse I bought almost a year ago. About to file a lemon law claim. waiting to be contacted for the solution of numerous problems on a new Chevy traverse I bought almost a year ago. About to file a lemon law claim. More

I love Banks. I have bought from Banks for years and have never been disappointed. There professionalism is always present and very much appreciated every time I go back. Katie never been disappointed. There professionalism is always present and very much appreciated every time I go back. Katie More

I have a 2019 Silverado with the 6.2 liter. Bought it last year. Since I've had it I've had the engine light come on as well as the ABS and Stabil Trac lights. The first time I had to have it towed, the last year. Since I've had it I've had the engine light come on as well as the ABS and Stabil Trac lights. The first time I had to have it towed, the vehicle was locked up and not mobile. The second time I had the same issue. Each time they said it was a software issue and they fixed it. Now it has done it a third time where the engine, ABS and Stabile Trac lights have come on and are staying on. Once again i bring it up to Banks. I leave it there for a whole day and I just received a call from a lady stating the truck is all set. I asked her what's wrong with it and she says they couldn't find anything. I stated there is obviously an issue, it's been there three times. She said I'm not dealing with the other two times just this time. I asked her what she is talking about , it's all the same issue. She said, again I'm only talking about this time. I told her I don't want it back until it's fixed. She said fine it will sit on our lot all weekend until the technician comes back Monday or she said you can take it home. I said, is it ok to drive and she says you should be fine. I said fine, I'll bring it back on Monday. She said, why? If you take it that's the end of it. I told her, no it's not it's still not fixed. She talked to someone and said ok, you can bring it back Monday. She acted like she's doing me a favor. How about fix the truck the first time and stop wasting my time and energy. Horrible service. This is not the first time either. If I could give them a half star I would. More

Had the privilege of working with Jen in Service Department. Kept me informed of what they were doing and when to expect my vehicle back. Always very personable. Worked with her in the past. Banks i Department. Kept me informed of what they were doing and when to expect my vehicle back. Always very personable. Worked with her in the past. Banks is lucky to have her. More

Ive Been All Over New England And Theres (NO) One That Comes Close To Banks (NO) One Lannon, Woburn and Lowell, Boch Chevy, Commonwealth, Macmulkin, All Failed At Beating BANKS In The Price And Selection Comes Close To Banks (NO) One Lannon, Woburn and Lowell, Boch Chevy, Commonwealth, Macmulkin, All Failed At Beating BANKS In The Price And Selection Of Vehicles I LOVE MY TRAIL BOSS , Do Your Research And Then Youll All See The (TRUTH) More

I owned a 2012 Chevrolet Equinox. Changed oil everytime needed. Engine light came on so I called Banks Chevrolet to schedule a time when the car could be looked at. I was told that there was no oil in th needed. Engine light came on so I called Banks Chevrolet to schedule a time when the car could be looked at. I was told that there was no oil in the car. The end cost was about $2,000 to fix the car which was paid. Not long after I received a letter asking me if I wanted to join a lawsuit because the Chevrolet Equinox 2012 had piston issues and my car could be losing oil! I went to Banks Chevrolet and told them about the letter. The woman at the front desk told me not to worry because they had an extended warranty for this issue. She went on her computer and found out I was 3 days too late. So the manager appears. He said they would fix the problem but I would have to pay half. My response was that I didn't think I should have to pay for a default in my car during it's construction. I told him that I never received an extended warranty letter. I was never informed of the piston issue when it was in for the engine light and had major issues due to lack of oil. His response? It was not their problem and they were not responsible for telling me about the piston issue. Banks Chevrolet is not pro consumer to say the least. I have never written such a negative review in my life but I have told anyone who would listen about what happened and many convinced me to do this so that other consumers understand what happened with this company. Sincerely More