
Banks Chevrolet Cadillac Buick GMC
Concord, NH
Filter Reviews by Keyword
By Type
Showing 1,838 reviews
Excellent Experience! I went in looking to trade in an old car that I still owed money on and lease a new car. Court helped me get exactly what I wanted and worked with me I went in looking to trade in an old car that I still owed money on and lease a new car. Court helped me get exactly what I wanted and worked with me to make sure the payments were what I was looking for too! He was very patient and made my first leasing experience fun and easy! I would definitely recommend this place! More
awesome! I had been looking on line for our next car and our next step was to go check out our favorites. I talked with Kasey, on line, and she was a very plea I had been looking on line for our next car and our next step was to go check out our favorites. I talked with Kasey, on line, and she was a very pleasant start. When we walked through the dealership door, Brennan, was right there to welcome us and help us. We met Kasey and then Brennan took over by walking us through what we wanted. We are so happy with our choice and this is our first Buick, ever. We got exactly what we wanted, with exactly what we needed for payments. This was a totally positive experience! I so enjoy my chocolate beauty! Love the leather interia! Thank you! More
The process was very easy and done by professionals We worked with Kyle Richard to lease two Malibu's. The process was very easy and done in a very professional manner. The vehicles were delivered to ou We worked with Kyle Richard to lease two Malibu's. The process was very easy and done in a very professional manner. The vehicles were delivered to our office and very thorough overview was provided. More
Good Experience We purchased a new vehicle. The car buying process was easy and stress free. The staff was professional, helpful and very knowledgeable. Would defi We purchased a new vehicle. The car buying process was easy and stress free. The staff was professional, helpful and very knowledgeable. Would definitely recommend this dealership. More
Easiest car buying experience! Nick was great! He let me know about my car before I stopped by (year, miles, etc.) and it was between two dealerships for me. I chose Banks and was s Nick was great! He let me know about my car before I stopped by (year, miles, etc.) and it was between two dealerships for me. I chose Banks and was so happy I did. We got there, test drive the car, and picked up later that day. It was so smooth. Nick was great and mindful of the fact I had a toddler with me so he moved efficiently and the finance dept was awesome as well. So happy with my purchase! More
Retired USAF military Member review We retired from the USAF after 32 1/2 years and this was the best experience of purchasing a vehicle we have had. We would give Nick Trudel the credi We retired from the USAF after 32 1/2 years and this was the best experience of purchasing a vehicle we have had. We would give Nick Trudel the credit only. He offered us a beverage to begin with, listened to our likes, vehicle needed, color, what we were using the truck for, etc. He then showed us the GMC and Chevy trucks in the 3500 series. Took his time when it was his 1/2 day off to not hurry us or push us into a decision. Also, took our call later in the day with additional questions. We did call on his day off and the secretary informed us he was off, so we left a message with his manager...3 hours later we called back spoke again to the secretary and she said she would put a note on his desk (manager's desk). The manager never called us, but put in a call to Nick to call us on his day off. Again, this salesperson got the information we required and then, called us back. On the day to pick up our new truck Nick again offered us a beverage, which I did not see offered to any other customers. I do think Nick should do all the paperwork, buying additional coverage on the vehicle we had to speak with the financial manager who we had no working experience with. It was uncomfortable and probably would have purchased the additional coverage if the salesperson who we were working with had discussed the option with us. Being a retired teacher and my husband a colonel in the Air Force I would recommend Nick Trudel to handle the older age group because of his knowledge, attentiveness, patience, willingness to return calls and answer simple questions. Common courtesy is always noticed by us and those of our age group. Mike & Joanne Vidal More
great J Chapman,,,made my purchase a pleasure, great all around. Gave me 4 or 5 choices, and showed me all options that I was looking for. Test drove the J Chapman,,,made my purchase a pleasure, great all around. Gave me 4 or 5 choices, and showed me all options that I was looking for. Test drove the trucks and then worked the numbers to my liking More
Awesome experience Overall very satisfied when buying my truck from Banks. Was a no stress troublefree process. Seth made the sales process very easy and the whole team Overall very satisfied when buying my truck from Banks. Was a no stress troublefree process. Seth made the sales process very easy and the whole team there was very professional. More
A pleasant surprise! Definitely a pleasant surprise. My salesman was patient and not pushy and made buying a new car fun. Atmosphere in the dealership is very comfortabl Definitely a pleasant surprise. My salesman was patient and not pushy and made buying a new car fun. Atmosphere in the dealership is very comfortable. I referred my Mom & Dad to him & they bought a new car also!!! Everything should be so easygoing. I would absolutely recommend my guy Seth Boutin. More
Friendly, efficient and knowledgable Had a great experience with Jason, Brad and team at Banks. Very easy, fair and efficient process from start to finish. Got the right vehicle at a fair Had a great experience with Jason, Brad and team at Banks. Very easy, fair and efficient process from start to finish. Got the right vehicle at a fair price with no hassle. Would highly recommend. More