Banks Chevrolet Cadillac Buick GMC

professional time wasters - sales team A. very rude - The bosses sit at a panel type set up and judge customers that are unaware as they walk around. I know about this because i spent 4 hou A. very rude - The bosses sit at a panel type set up and judge customers that are unaware as they walk around. I know about this because i spent 4 hours there one day all in the name of "trying to get a fair price for a trade in that i bought there previously (at sticker price might i add). after 4 hrs, i was told an especially low trade amount, then i told St Germain that the NADA listed for 3-4 k more as a trade, he replied "well then sell it to NADA. i left. placed a review on google and got a response from Brad asking me to call him, so i did and he basically didn't want to hear about the culture that the sales bosses are promoting. But, he did tell me i was a one percent-er (someone who cant be pleased)- I had bought several cars and trucks from them in the past - no problems. these days all they seem to care about is $$$$$$ ---NOT PEOPLE More

Worst Experience of your life! I was searching for the right used car for a long time and when I finally found the car I've been looking for, Banks was the worst mistake and waste o I was searching for the right used car for a long time and when I finally found the car I've been looking for, Banks was the worst mistake and waste of time - I have ever experienced in my life. They are very unorganized, unresponsive, and unwilling. All the staff front, maybe the greet you nice but its not sincere. I tried to apply for this car with my old job and when I wasnt approved, they were persistent on getting me in something different I specifically said I didnt like. Month an a half go by, go back with a new much better paying job: They called me and told me not to come to my scheduled appt Claimed I had a trade in when I never did (This would be my first car, what do I have to trade in????) The sales manager claimed I talked with him on the phone when I know I didnt. (I hate talking on the phone, esp with dealers, I would have never allowed it) And told me my life was upside down. The car I was inquiring about had been there for 4 months. Didn't care about making quota. Didnt care about being polite and most certainly didnt care about not insulting me. Telling me my life was upside down? This is the worst dealership you could ever go to. I don't care if it's the car you've been looking for, find it somewhere else. You will receive the worst customer service ever. They will waste your time and not complete their job. I do not recommend Banks to anyone! It's pandora's box waiting to be opened again. More

Great Job Kyle was great. It was a very easy process and my husband and I hate dealing with the whole car buying process so to be in and out with a new car in a Kyle was great. It was a very easy process and my husband and I hate dealing with the whole car buying process so to be in and out with a new car in a couple of hours was great! More

wonderful experience Thanks to Seth Boutin. This was the purchase of our third vehicle from Bank's, second from Seth, and Seth made our buying experience extremely easy an Thanks to Seth Boutin. This was the purchase of our third vehicle from Bank's, second from Seth, and Seth made our buying experience extremely easy and his hard work goes above and beyond every time. We highly recommend Banks Chevrolet and will return for our next vehicle. More

Fantastic experience! This is the 4th vehicle we have gotten at Banks. We keep going back because their service and overall atmosphere is fantastic. Each time we got a gr This is the 4th vehicle we have gotten at Banks. We keep going back because their service and overall atmosphere is fantastic. Each time we got a great deal and there is never any hassle. We love working with Jeff and look forward to the next time we get to go back. More

great experience first time buying at banks was real easy. Jason was very knowledgeable of truck and answered all my questions. he was very considerate of my time first time buying at banks was real easy. Jason was very knowledgeable of truck and answered all my questions. he was very considerate of my time there and even offered to buy me lunch while I was waiting for him to finish with other customers. he took care of three different customers with a smile on his face and sometimes running thru office to get job done. More

great experience Thanks Mike Vailancourt for your hard work and dedication in getting me a great deal on a new truck! Your product knowledge is excellent and your help Thanks Mike Vailancourt for your hard work and dedication in getting me a great deal on a new truck! Your product knowledge is excellent and your helpfulness in initializing all the value added services was great. Thanks again! More

Terrific People to Do Business With Amazing, Easy and Quick! No pushy stressful sales pitches, Court, showed me the vehicles I wanted to see and was very knowledgeable of each product. Amazing, Easy and Quick! No pushy stressful sales pitches, Court, showed me the vehicles I wanted to see and was very knowledgeable of each product. More

Visit on 11/8/2014 I was planning on leasing a foreign truck and the real deal they offered couldn't have been any better. Quirk in Manchester had false advertising for I was planning on leasing a foreign truck and the real deal they offered couldn't have been any better. Quirk in Manchester had false advertising for their 2014's, Banks got me into a 2015 with hardly any thing down. Sealing the deal took longer than I expected due to floor traffic, but they more than made up with the generous trade for my previous vehicle. I'd refer any one to them for their excellent service. More

Great Job I would like to thank Kyle Richard for his outstanding customer service!! Also would like to thank the finance team for making a great deal come toget I would like to thank Kyle Richard for his outstanding customer service!! Also would like to thank the finance team for making a great deal come together!! Banks was an awesome team to work with and we look forward to spreading the news. Michelle More