Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Banks Chevrolet Cadillac Buick GMC
Concord, NH
1,879 Reviews
Banks Autos offers the best deals in the Concord area, enabling you to drive off in the car of your dreams with no hassle. In addition to our low prices, we’re also prepared to beat any offer from any competitor. For the best value and unbeatable deals, look no further than Banks Autos.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,879 reviews
November 18, 2024
Walked in to get my tires rotated and inspection. Service was fast and the customer service was on point. The issue is that when receiving the complimentary car wash, the tools that they use scratc Service was fast and the customer service was on point. The issue is that when receiving the complimentary car wash, the tools that they use scratch the crap out of my truck. I need to remember to not have them wash the car or vacuum. More
by Tara.Albert
Employees Worked With
I do not know.
November 17, 2024
The work performed was done well except that this was a second time having had this problem the lat time I waited 3 weeks for the part! I had the truck back for 3 weeks then the same problem happened again second time having had this problem the lat time I waited 3 weeks for the part! I had the truck back for 3 weeks then the same problem happened again had the truck towed to dealership where it was going to be looked at on Monday and I called Tuesday afternoon for update and they were just pulling it in! 2 hours later the issue was found then another 3 weeks to wait on the part! I called 2 weeks later for update and part had just came in and they would be fixing it the next day! The end of the next day the truck was finally fixed and I finally got it! This has been a 3 month ordeal 90% of the time was waiting on parts! More
by Teamperdue7
Employees Worked With
Jim
November 14, 2024
Came in for an oil change and was painless to check in and with all they do checking out vehicle and washing and vacuuming it it was done in an efficient time. Also like the fact they give you a sheet tel and with all they do checking out vehicle and washing and vacuuming it it was done in an efficient time. Also like the fact they give you a sheet telling you the status of your vehicle and what it may need in the near future. More
by fused2x
Employees Worked With
Mark Labbe
November 08, 2024
Great dealership! Just recently bought a car and needed basic care & service. Staff & techs were super helpful and caring of what I needed! Just recently bought a car and needed basic care & service. Staff & techs were super helpful and caring of what I needed! More
by Mack
Employees Worked With
Justin
